MediaSignage support forum

community support => New features and suggestions => Topic started by: Paul of Mo on July 26, 2016, 09:02:41 AM

Title: Drop Box Integration and jpeg orientation
Post by: Paul of Mo on July 26, 2016, 09:02:41 AM
My dropbox files show jpegs correctly - up is up.  It is reading the orientation tag and displaying them as it should.

The dropbox scene renders some of the images sideways or even upside down.  It is not reading the tag.

I can download all of the items from dropbox and manually rotate them so they are correct and re-upload them to dropbox.  After doing this the dropbox scene plays them correctly.

Can DS be updated to read the orientation tag and display the images correctly?

Thanks!

Paul

Title: Re: Drop Box Integration and jpeg orientation
Post by: Paul of Mo on August 03, 2016, 01:24:10 PM
Any news or comments on this?  It is causing my clients headaches as the jpegs look fine in all apps but show up sideways in the DS player at times.  I have been told that this is an easy fix.  Simply pull/add the orientation tag to the image and the player will take care of the rest.

Thanks as always!

- Paul
Title: Re: Drop Box Integration and jpeg orientation
Post by: admin on August 05, 2016, 09:52:12 AM
Hi,

Unfortunately, the only fix for this right now is to fix the orientation of the image and save it before uploading it to dropbox, as the built in dropbox component reads the images as it is, and does not support the dropbox orientation tags.