MediaSignage support forum

community support => Report bugs and errors => Topic started by: Stavbomdewall on June 20, 2017, 02:01:51 AM

Title: Help! Drag-and-drop does not work
Post by: Stavbomdewall on June 20, 2017, 02:01:51 AM
It doesnt work to drag and drop timelines into sequences.
It all started when a new update for adobe air for mac came.
Title: Re: Help! Drag-and-drop does not work
Post by: admin on June 20, 2017, 06:52:43 AM
Please uninstall Adobe Air 26, and downgrade it to Adobe Air version 25.

You can download  the older version via this link.

https://helpx.adobe.com/air/kb/archived-air-sdk-version.html

This issue is isolated to Macs, as Windows based computers are not affected by the AIR 26 update.  We are looking into it, to see if its a Mac issue or an AIR issue. So we can provide a fix.