MediaSignage support forum

community support => Report bugs and errors => Topic started by: maverick3n1 on July 17, 2012, 05:15:32 PM

Title: New MK802 running Droid 4.0 - Ice Cream Sandwich
Post by: maverick3n1 on July 17, 2012, 05:15:32 PM
I recently got one of these little bad boys as it has hardware acceleration for flash, and supports 1080P.  Here is what I've found for issues with it, using the droid app currently available (Just downloaded a day or two ago from your website).

1. Due to the original design of this being used with a touch screen, and the MK802 being mouse driven, there is an issue with maintaining username/password field highlighted.  If you click on the username box to log into your player, then attempt to click on the on screen keyboard, it de-highlights the username field, so anything you click on the on screen keyboard is not inputted.  If you add a USB keyboard, you are able to fill in these spots, but after you select the username or password field, you must make sure your mouse cursor stays over the box.  If it drifts off the field, often times, it will de-highlight, and once again you can not type in the box.

2. Since the MK802 is in essence a droid phone but using a TV as your picture source, there are no physical home, return and volume buttons.  Because of this, the ICS software installed on these creates them on the TV screen for you to click on with the mouse.  When watching a video through youtube or what not, the video will overlay on top of those home buttons making them disappear.  The Media Signage app however will not overlay over it, so it leaves causes the content to be framed in by a border.  I've tried both in temp mode and in real mode.  Same results.

3. When the player finishes it's first run of the campaign, it does not loop back to the beginning and play over again.  Instead, it drops you to the desktop.  I believe it doesn't actually close the app, but merely minimizes it for some odd reason.

4. This one will probably be a lot harder to resolve, and may work the same on droid phones and tablets, but when making an update to a campaign it is viewing, or sending a reboot command to the player, it merely closes out of the app and does not reload, rendering the player dead until manual intervention takes place.

That's my list so far.  I have a feeling these little bad boys, especially after a revision or two, will make great content players.  They just need a few tweaks.

Let me know if you guys are aware of these issues and are working on some fixes for them, and if you guys have a game plan on a roll out.  Perhaps a different version dedicated to stand alone PC versions of Droid?
Title: Re: New MK802 running Droid 4.0 - Ice Cream Sandwich
Post by: admin on July 17, 2012, 08:41:57 PM
Yes, we tested these and all are known issues. The processor on these is just too weak.
We are able to get about 24 hour presentation running on it, but gets real hot, it's more of a proof of concept, but not really designed for dedicated playback as far as we are concerned.
Title: Re: New MK802 running Droid 4.0 - Ice Cream Sandwich
Post by: maverick3n1 on July 17, 2012, 10:22:22 PM
How are you able to get it to run for 24 hours?  I can't get it to loop my content even once.  It will play once through the campaign and then stop.  It will not repeat the campaign.
Title: Re: New MK802 running Droid 4.0 - Ice Cream Sandwich
Post by: admin on July 18, 2012, 07:13:28 AM
just kept a very simple campaign, worked back when we tested it. But we stopped working on it due to the weak processor.