MediaSignage support forum

community support => Report bugs and errors => Topic started by: HiQFish on February 11, 2009, 03:06:42 AM

Title: Picture rescale
Post by: HiQFish on February 11, 2009, 03:06:42 AM
Our custumer informed us, that using Your Mediasignage software (He only uses a simple picture slide show), pictures appear too big and after one or two seconds the picture rescales to screen fitting size. Is he doing something wrong? Or is it a bug? (This phenomenon just appeared after updating AIRPlayer to the newest Release 1.0)

Thanks for Your feedback.
Title: Re: Picture rescale
Post by: admin on February 11, 2009, 07:25:19 AM
Hello,
Can you email me the user login email so I can check it out ...
you can contact me at mstech at media signage (com)

Regards,

Sean - MediaSignage.com

Title: Re: Picture rescale
Post by: HiQFish on March 12, 2009, 06:25:00 AM
Our customer just informed me, that some pictures still rescale visibly. He uses an embedded PC with 52" TV connected with VGA. The other problem with the 1. picture disappearing after a few milliseconds also still happens on his screen, even it doesn't seem to appear on Your system. Could You please check it again? Or give me a hint why this could happen, so I can go after it?

Thanks

S. Gessner
Smartscreens AG
Title: Re: Picture rescale
Post by: admin on March 12, 2009, 03:19:53 PM
Please email me the user login email so I can login and check it out ...
Always glad to help,

Sean - MediaSignage.com