MediaSignage support forum

community support => Enterprise edition, branding and reselling => Topic started by: JMH on July 02, 2014, 09:19:00 AM

Title: Every month I lose enterprise function at the day of payment
Post by: JMH on July 02, 2014, 09:19:00 AM
I use recurring payments wiht paypal to pay for my enterprise account. Though, every month I get 'un-enterprised'. Today it happens again. Whenever I try to login using my enterprise account (to get to the whitelabeling etc.) it tells me: To activate your account please enter the contact and billing information. The paypal account always have enough money on it for the recurring payment. I just received email that the payment is confirmed, but I still can't login. This is very, very annoying.
Title: Re: Every month I lose enterprise function at the day of payment
Post by: admin on July 02, 2014, 12:38:31 PM
Hi,
please email me when 4.20 is out and I will work with you to resolve this,
Sean.