MediaSignage support forum

community support => Report bugs and errors => Topic started by: AndrewL on October 19, 2012, 09:19:23 AM

Title: logmein with signage 4.0 cannot see player remotely
Post by: AndrewL on October 19, 2012, 09:19:23 AM
Hello,

With the new 4.0 for some reason on all of our stations log me in does not display anything to do with the player including registering a station and the presentation in action. This is happening on all our players which are currently all running windows xp home and pro
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: admin on October 19, 2012, 01:57:30 PM
Yes, it seems that LogMeIn does not play nice with Adobe AIR 3.3+
I recommend you bring it to LogMeIn's attention.

Regards.
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: StarVue on October 21, 2012, 07:01:29 AM
I had similar issues....

Solution: Un-check the "use display accelerator" on the Log-Me-In PC.
It is located in the general settings menu of the Log-Me-In program.
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: admin on October 21, 2012, 08:20:30 AM
Thanks for sharing StarVue,

Sean.
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: ANOOP on October 21, 2012, 10:07:47 PM
StarVue; Great !!!!! You saved us from migrating from XP to 7.... Thanks a ton..
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: ebj075 on October 23, 2012, 11:52:36 AM
Thanks for posting the fix StarVue!
Title: Re: logmein with signage 4.0 cannot see player remotely
Post by: StarVue on October 23, 2012, 07:38:38 PM
(Wish I could "LIKE" you feedback)   <Hint to Admins> ;)

In any case, your welcome!!
Glad I could contribute.