MediaSignage support forum

community support => Enterprise edition, branding and reselling => Topic started by: vdmidia on April 19, 2011, 07:00:12 PM

Title: Reseller and 3.0
Post by: vdmidia on April 19, 2011, 07:00:12 PM
Friends, did not understand very well the version 3.0:

1 - I tried using the same email to my reseller account, and was not accepted.

2 - So I created a new account with another email. I received an email in my mailbox telling me the creating of this new account. But this new account does not appear in my reseller panel. How do I create more users for this new account? I can not see it.   Where is the dealer panel from version 3.0? is different from 2.0?
Title: Re: Reseller and 3.0
Post by: admin on April 20, 2011, 07:32:45 AM
You need to create a new reseller account in 3.X here:
http://galaxy.signage.me/WebService/signagestudio.aspx?mode=reseller

Use any email you want (not related to 2.X at all). Once created let us know so we can activate it for you.
And once activated it will work the same as 2.X when it comes to adding accounts etc.

Hope that help, Eddie.
Title: Re: Reseller and 3.0
Post by: AndrewL on August 16, 2011, 01:31:36 PM
Hey guys - just want to confirm a couple of things:

1. Can I use the beta version as my main reseller account instead of the 2.x? Then when beta goes live my account stays set up... I really want to use the advertising engine for my screens on our network or is it not stable enough for live use?

2. When is this scheduled to go live? I badly need the proof of play reports asap.

Thanks,

Andrew
Title: Re: Reseller and 3.0
Post by: admin on August 16, 2011, 01:38:04 PM
1. Yes, correct.
2. In late September 2011

Regards,

Eddie.
Title: Re: Reseller and 3.0
Post by: AndrewL on September 13, 2011, 12:13:55 PM
Hey still on target for late September for 3.0?
Title: Re: Reseller and 3.0
Post by: admin on September 13, 2011, 03:53:20 PM
We should have private alpha by end of month, so figure a bit after that for public alpha...
Title: Re: Reseller and 3.0
Post by: mcpvision on September 14, 2011, 08:55:42 AM
 :D Hey, I've been using 3X for a few months on 3 different retail locations.  We are using both the scheduler and sequencer with little problems.  The advertising engine we have not attempted to use at this point.

Bottom line~~~The system is running stable!
Title: Re: Reseller and 3.0
Post by: admin on September 14, 2011, 10:33:53 AM
That's good to hear...
But, the change from 3.0 to 3.1 is HUUUUUUGE (don't let the .1 full you).
Adobe released a whole new SDK (Spark) which required a MAJOR change in the code.
So we need to make sure all is solid with 3.1 before doing final release of 3.X

But, the good news, once 3.1 is out and stable, you will start seeing major new features every month :)
Title: Re: Reseller and 3.0
Post by: DSMD on September 14, 2011, 01:21:02 PM
Just to be clear if you have content on 2.x you can not migrate those campaigns or resources to 3.x? I need those promised 3.1 enhancements. 2.x is slow to display content. It is not all the players fault. It slows to a crawl w/2.6 Quad (Q6600), 3Gig mem, xp sp3 pro.  If I have to recreate all my previos work, you should give us access to 3.x signage studio to start our migrations. Or will 3.0 users have to do the same as 2.x users?
Title: Re: Reseller and 3.0
Post by: admin on September 14, 2011, 11:08:38 PM
We will have a migration process, and until we do, 2.x will remain working.
And while I don't have an eta, we expect the migration to take place this year.

Regards.
Title: Re: Reseller and 3.0
Post by: AndrewL on September 16, 2011, 12:00:32 PM
New subscribers for 3.0

When you create an account the email verification comes from mstech@mediasignage.com - anyway for you to to hide that for the resellers?
Title: Re: Reseller and 3.0
Post by: admin on September 19, 2011, 12:53:54 PM
Yes will be fixed as soon as 3.x is out of beta.
In 2.x we email from none mediasignage.com