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Topics - tlawrence

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SignagePlayer / RSS Apostrophe
« on: October 12, 2015, 08:23:36 AM »
We're using the Rss News component with the following URL - espn_DOT_com/espn/rss/news and it appears that any headline with an apostrophe shows up as '  So for an example headline, "Sarkisian takes indefinite leave at USC's request" appears as "Sarkisian takes indefinite leave at USC's request"  Anything we can do to account for the apostrophe?

Report bugs and errors / onRequestDataResult error message
« on: March 30, 2011, 10:46:26 AM »
Seeing message stating 'Restricted internet connection 2' in Signage Studio.
Running mediaServer version 3.0.1030.  I'm not sure of the impact of this error but wanted to bring it up in case it causes issues.

We are currently running the mediaServer at version 3.0.1030, and I see that there is an update available for the server components.  Is there a way to post a sticky under the MediaServer heading specifying what bugs or changes the new update will address?  It would be helpful in deciding the frequency of updating all my players and content authors. 

Report bugs and errors / onResellerInfo error message
« on: March 10, 2011, 10:17:52 AM »
When launching the SignageStudio on any system (PC or MAC), an error window comes up saying onResellerInfo 'Can't get reseller info'

Running 3.0.1030 internal mediaSERVER and we've had this error message a few times.  Restarting the server seems to let users back into the application, but it is not a long term solution.
We also had this error on earlier releases of the version 3 software.

General discussion on the mediaSERVER / Version 3 and updating clients
« on: March 05, 2011, 06:14:56 PM »
We built a new server for the 64 bit requirement for version 3 and I'm wondering how to update the end users app to reflect a new server name?  Since we had a server in production and brought up a new one, we just named the new one 'master1'.  Is there a config file that can be modified on the client side to have the users point to the new server or do we need to uninstall the existing version, reboot, and install the new version from the new server's install page?
I was able to go to the new web page and replace my client air file but when I launch it, it is still pointing to the old server.
Any advice is appreciated.

**UPDATE - I uninstalled SignageStudio, rebooted, installed the updated version from our new server and it still looks to be pointed to the old server.

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