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Messages - sherwin

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New features and suggestions / Re: Media AdNet
« on: October 23, 2017, 10:36:00 AM »
Hi,

For contents that are longer than 60 seconds, I suggest using Asset packages as they can play contents longer than 60 seconds. Then on the timeline, drag and drop the package contents from the Toolbox to the channel and set the actual duration of the content.

2
SignageStudio / Re: Bugs
« on: September 21, 2017, 11:52:46 PM »
With regards with the Catalog, I was able to add and remove items from the catalog with no issue. What I found is that using certain characters (&, \, or <) in the info section of the item can cause the crash during save.

For the copy paste in the Scene Editor, I found that it does not paste if you don't have an item selected on the scene stage.

These bugs have been logged and will be acted on.

As for the JSON players, may I have the login username/email of the account that's having the issue so I can analyze.

Regards,
Sherwin

3
Hi Rob,

You can login to live chat and we can guide you on how to set up the mediaADNET.

Regards,
Sherwin

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