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Messages - 4R Graphics

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SignageStudio / Re: Signage Studio Screen Types Limitation
« on: April 01, 2014, 05:30:31 PM »
Like I said I'm no pro.
The way you use to do it makes perfect sense to me and unfortunately the air limitation of 4096 you won't be able to do that now. This is an issue as I have found some 4K screens that are realtiy affordable but could use them for anything but single signs no vide wall applications since 4K screens are 4096. I hope maybe the signage studio guys figure something out. Maybe if the signage studio could be converted to html5 I was reading that adobe put out something to help convert flash to html5 for developers to convert the things that can be converted from flash to html5.

SignageStudio / Re: Signage Studio Screen Types Limitation
« on: March 31, 2014, 12:25:46 PM »
Wish I could help but from what I understand 4096x4096 is a limitation with air and to my knowledge signage studio has always been air app so I'm not sure how you did it before. I would like to know especially since 4K screens are becoming far more affordable these days and of course for long displays as well as video walls. If someone could please educate us we would love to know.

SignageStudio / Re: cant set interactive in scenes
« on: March 28, 2014, 10:01:03 AM »
even for just a simple click here for more information where it just opens up a new scene with the info?

SignageStudio / cant set interactive in scenes
« on: March 27, 2014, 11:12:57 PM »
I have watched the video several times and I cant get this to work.  This is a must have please help.

Ok I make 2 scenes first scene has a picture and a label I select the picture and under definition I select make interactive and give the event a name then I click off of the picture onto the scene bg and go to events of the scene I make a new event and I grab the cross hair tool and drag it over the picture and I see the event name show up in the box but when I let go of the mouse the box goes back to being blank. I can select the scene I want to jump to when I drag it to the goto box it showes up in the box and stays when I release the mouse but the pic will not so it does not work because the pic I select to use as the button will not stay when I use the cross hair tool????? I have tried with both a jpg and a png.

I am using version 4.12.38 of the studio

This is very important as without this function the system is very limited for me.

I am really getting frustrated with this system I was planning to go enterprise next month but I have had so many issues already that it looks like I may have to go the expensive route and use something like scala but I really dont want to do that as I believe in what mediasignage is doing and love to use programs that are not locked down but in the 2 weeks i have been playing with this I have yet to have anything work other than just a basic digital signage campaign that just plays through the timeline content and even then I have had issues with the fades and moves of the content not working correctly. As of right now there is no way I could use this system for clients as I would be worried that it will fail me and lose the client.
Ok soak manually typed in the event name for the picture and it saves it but when I test it on the player I get a hand when mouse over the picture but it will not go to the 2nd scene like it is suppose to.


SignagePlayer / Re: scene transitions issue
« on: March 27, 2014, 01:06:39 PM »
I understand the mobile issue not a big concern to me.
As for stability once things run it runs great no real issues.

The current issue why I posted was that when I set an image to slide in from the side and set a delay on it when I preview it it works great when I push it to the player however the slide in and delay are not working the image instantly appears. That is an issue now The scene with the transition is a scene that appears from a screensaver mode perhaps that is the issue. I have not tried it from scene to scene or timeline to timeline except for the screensaver timeline to the timeline with the scene that has the moving image. I will test it tonight going from a non screensaver time line and see if its an issue with screensaver timeline to other timeline.
As I said I fully understand the mobile issue however the desktop player is running on my design computer which is an i7 based machine with lots of ram and Nvidia cuda graphics card fully capable as I use it for designing in 3D programs like maya and do video editing in after effects so the machine is not the issue. I believe it is an issue with screensaver timeline to other timeline but will verify it tonight.

I very much like the software and hope to figure out the bugs so that I can offer my clients a great product and designs that work( by knowing the bugs such as the current issue if it is an issue with screensaver timeline to other timeline).

Thank you guys for offering the product you do and at the price you do.

SignagePlayer / scene transitions issue
« on: March 26, 2014, 10:50:56 PM »
I have a scene that shows up upon mouse click it has elements that are suppose to slide in but they dont they just appear.

Anyone else having this issue?

tried it on desktop player and my iphone and both of them just appear they dont slide in.

on the desktop version they do slide in the first time but then just appear everytime after that.

Iphone I know has issues but the desktop player should run this correctly.

I have the newest versions of both the design studio and the players.

I really want to use this software but it seems everytime I do something theres issues and I cant have that in the field.


New features and suggestions / signage studio without internet
« on: March 26, 2014, 10:08:54 AM »
It would be really nice to have a version of the signage studio that i can use without an internet connection.

One that can be used on all op systems even IOS.

I have designed a few things and when I went to upload it locked up had to restart the studio and start all over again.

So it would be nice to be able to design everything and save it and then upload and it and it take all the assets and what not that are used with it when you upload that way if it locks up or anything happens you can just restart the program and upload again without having to redesign everything.

PC and Mac First then IOS and android that way we can do things on tablets when in the field and vacation and upload later.

Just my 2 cents.

mediaPLAYERS, Hardware and accessories / Other players
« on: March 25, 2014, 07:47:33 PM »
Just wondering what people are using for players other than the ones media signage sells. What kind of pricing and quality also.

I just saw on linked in a player for 4k displays for $399 I believe the company was nuvola.

To bad the max res is 4096 through media signage I know that's 4 k but not if you wanted to make a 4k wall with multiple 4k displays

SignageStudio / Cant log in through web version
« on: March 25, 2014, 03:20:41 PM »
Ok so I just tried several times with 2 different accounts to log into the web version of the studio. I am not at my computer and wanted to do some stuff to show someone and I cant get in.

I spoke with live chat and they verified that the account and password was correct and said they can log in but I can not.

I even tried to reset my password and it said that account does not exsist WEIRD.

I just logged in with one of my accounts to the forum to post this message and it let me.

i do notice that the username (email) and the password blocks on the forum put everything in caps anything to that for the web studio log in????

Anyone else have issues with the web version of studio. Its not super impoortant at the moment but in the future I will need access through the web version as I will not always be at my computer to be do something or make a change may need to do it through web version on a mobile device (simple altering of timeline etc...)

SignagePlayer / Re: kiosk issue
« on: March 24, 2014, 05:31:08 PM »
Anoop thanks for the reply shame about ios
Have had many android phones and they just are not stable love my iPhone.
I guess I will have to build the show inside the studio with scenes good to know now that it doesn't work right instead of I front of a customer.

Thanks again

SignagePlayer / Re: kiosk issue
« on: March 23, 2014, 08:14:04 PM »
Ok went back and watched the interrupt screen saver video again and well most problems fixed (stupid new guy lol).

The rss feeds all work (seems that the player just needed to be restarted on the iphone).

I have the player installed on my computer and iphone and well everything works perfectly on the computer but the iphone still has the problem of playing all of the images in the swf timeline it should display only one image and on click go to the next image.

Like I said it works on the computer so it must be a swf iphone issue (I know that ios does not play flash) the digital signage guys have gotten it to play flash stuff on ios (not a programmer but understand that it has to do with air app) however it seems that there are some issues.

Basically it seems that the iphone is not reading the (stop() command that is inside the swf) it is built in action script3 and flash pro CS6.

If anyone can help get it to work I would appreciate it.

Side note the player on the iphone when started sometimes doesnt run it opens shows the screen with the info and if its connected then goes to a blank white screen. restarting sometimes will make it work and rebooting phone will sometimes make it work but nothing consistent for getting it to work. Once its running campaign it runs great (flv loop a little laggy between last and first frame but acceptable) I am running ios 6.1 (haven't bothered to upgrade will try that in the next day or so) I dont care for the look  of ios 7 but if it makes it run right then I guess I will have to. First Im waiting for others input before ios upgrade so reply back. 

Stupid new guy

SignagePlayer / kiosk issue
« on: March 23, 2014, 08:05:18 PM »
Ok I built a campaign that has 2 timelines first time line has rss and a flv second time line has rss and a swf that i made.

Here's the issue on my iphone 4s it plays time line one and then goes to timeline 2 what I want to do is loop time line one and on mouse interrupt playtime line 2. I went into kiosk mode and set it up however in the section for select timeline to play on mouse interrupt it says show desktop and I can  not put anything in there. I am not an enterprise user is this why it doesnt work?

Also neither of the rss feeds are showing on the iphone and when the swf plays (its a simple image gallery) instead of being static until you select the thumbnail image it is scrolling through all images super fast it works on my computer so the code is right but it freaks out on the iphone.

Help please as I am trying to set this up as a demo to show clients when Im in there office.

SignagePlayer / Kiosk on mobile
« on: March 19, 2014, 06:46:58 PM »
I just watched the kiosk video again and I have a question with the player being on a mobile device.
I know that on my iPhone 4S and I believe all mobile devices if you touch and hold on the screen it opens up the window to start, stop the player.
Which well isn't good if your using mobile for a kiosk type thing.
Also when you setup kiosk you can input a password that well you can't actually input if the kiosk player is a mobile device.

So how do you get around these 2 issues?

I am just curiouse I don't have any real need for this other than using my iPhone or iPad to demo for a potential client. Most times I would think a pc or one of the players media signage sells would be used but good to know if I have a client need for a mobile kiosk.

SignagePlayer / Re: Iphone question
« on: March 16, 2014, 10:44:13 PM »
Thanks again for the quick reply.

I have no problem with value added services being where i make the money. Pure white label would be nice.

SignagePlayer / Re: Iphone question
« on: March 16, 2014, 10:25:30 PM »
   Thanks for the quick reply.
I was hoping that was the case but reading through the forum I saw a few posts about the white label not really being white label.

In fact I believe it was you that had the biggest voice in the conversation.

Since I am new to this is the white label really white label now and if not what do I need to know to make sure my customers never see the digital signage logos and info.

Digital signage guys you are great thanks for the program looking forward to doing business with you nothing personal on the white label thing.

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