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Messages - admin

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16
SignagePlayer / Re: Signage Player - wont login
« on: June 04, 2021, 03:46:55 PM »
since this involves account, to preserve privacy, we advice you to join us on chat at http://chat.digitalsignage.com

best regards

-ADMIN

17
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 27, 2021, 03:53:03 PM »
How do I use the "RSS feed file" you mention? Is this an option in the "RSS news" Component?

its a text file containing the RSS markup tags. you can refer to this page for more info: https://www.w3schools.com/XML/xml_rss.asp

here's a sample of what the rss file would contain in your case:
Code: [Select]
<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0">

<channel>
  <title>Pursuit RSS Feed</title>
  <link>https://www.w3schools.com</link>
  <description>Free web building tutorials</description>
  <items>
    <item>
      <title>The First Item's Title</title>
      <description>
        <p>The First Item's Line 1</p>
        <p>The First Item's Line 2</p>
        <p>The First Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Second Item's Title</title>
      <description>
        <p>The Second Item's Line 1</p>
        <p>The Second Item's Line 2</p>
        <p>The Second Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Third Item's Title</title>
      <description>
        <p>The Third Item's Line 1</p>
        <p>The Third Item's Line 2</p>
        <p>The Third Item's Line 3</p>
        <p>The Third Item's Line 4</p>
      </description>
    </item>
  </items>
</channel>
</rss>

you then host this on a web host and set the RSS to [Custom] instead of [Embedded] and point the url to the rss file (ex. http://192.168.0.100/myRssFeed.rss)

best regards

-ADMIN

18
for local weather info, you can use our world weather component.

if you are looking for weather news feed from your local weather news, you can ask your local news website if they have RSS Feeds or Media Feeds you can use. for text based news feed, use the RSS Component and for video or podcast feed, use our Media RSS Component

best regards

-ADMIN

19
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 26, 2021, 03:07:40 PM »
we will ask our developers to look into it. most users only use the title part only to create horizontal scrolling messages so they would need to evaluate if the feature will be beneficial to most users. note that using RSS feed file could overcome this and we mostly ask users to do this if you need paragraphs in description instead.

best regards

-ADMIN

20
our devs are aware of this issue and will be fixing this in the coming release

best regards

-ADMIN

21
external app component only allows you to configure the what app you wish to launch thus will not show within studio. also note that this only works if you are using windows player and not android devices.

if you need to close the web browser player using taskkill, the format is:
App Name: C:\WINDOWS\system32\taskkill.exe
Command Line: /IM firefox.exe

best regards

-ADMIN

22
SignagePlayer / Re: Flash Player Replacement
« on: May 11, 2021, 03:58:33 PM »
Is it possible to Preview a campaign in a web browser now that Flash is no longer an option?

In anticipation of Flash's demise, as early as version 6.2 of Signage Studio, the desktop software, it already has a built in "Full Screen" preview. It also has both Timeline and Campaign preview (refer to https://www.screencast.com/t/myECkVoy0zG their locations) and while the preview is running, you can switch to "Full Screen" to give you a better view how your campaign will display.  Clicking on the same button while in "Full Screen" reverts back to design mode.

if you're still looking for the web based player, this will come later near end of the year.

best regards

-ADMIN

23
SignagePlayer / Re: No Video playback on intel compute stick
« on: May 10, 2021, 04:16:25 PM »
is the unit running Intel Atom or Celeron? both processor class are not recommended for its performance issues. what you can try is to recode the video to use the following codec setting:

Video: h.264, 24fps, 4mbps, 1920x1080 max resolution
Audio: acc, 44khz, 176kbps

You can use the application called Freemake Video Converter from: http://www.freemake.com/free_video_converter/ and recode the videos. if the issue persist, we need to know more about the processor model used.

best regards

-ADMIN

24
Report bugs and errors / Re: -
« on: May 03, 2021, 10:21:59 AM »
It seems to be kaput again. I have not received any weather updates since Thursday, and now its Sunday. I even updated the city number from their website, no luck. Any solution?

can you join us on chat at http://chat.digitalsignage.com to troubleshoot the issue better

best regards

-ADMIN

25
Signage Player app for Android is not available on AndroidTV's playstore. you will need to side load it. for more info, please refer to this page:

https://www.digitalsignage.com/_html/android_tv.html

you can find the instructions on how to install the player app in Web Link and Resources tab. (see web page snapshot https://www.screencast.com/t/HKLs0q9G)

best regards

-ADMIN

26
SignageStudio / Re: StudioPro and Flash.
« on: April 22, 2021, 03:32:03 PM »
Dear Admin:
"if you noticed that as early as 2019, in anticipation of the end of Adobe Flash, we have already begun making changes. first was to address Signage Studio Pro users who are mostly using Windows and/or Mac and the deployed players for Windows and Android. since the Flash runtime is built into these applications, they are therefore not affected by Flash's demise."

Could you describe in detail how to download and run Studio Pro under the Free Plan ?
I have been unable to run Studio Pro since Flash was gone.

Thanks

You can get the software from this page: https://secure.digitalsignage.com/msgetstarted/#directDownload

best regards

-ADMIN

27
the source code was originally written for

    typescript 2.4
    node 6.x

therefore you may encounter errors in syntax (due to different node version) and deprecated libraries. you will therefore need to adopt the code if you plan to use node 15.14

best regards

-ADMIN

28
SignageStudio / Re: StudioPro and Flash.
« on: April 08, 2021, 04:00:34 AM »
Any updates on the Flash-less versions of the software now that we've entered Q2?

we had a major setback in development and as such development has been delayed. we have no official word yet as to the target release.

Hello Admin,

Flash end of life has been known for a very long time, almost two years how?  Why are your updates still in development?  I've paid for Enterprise services for almost ten years and it seems like I constantly keep hearing that the next big thing is still in development.  Shouldn't you have been ready for when Flash was turned off, especially since your entire platform is so heavily dependent on it and AIR?  Embedded digital signage is also now broken with the demise of Flash yet as an Enterprise user, I receive absolutely no emails letting me know what will break or of your plans to keep things running or fix.  You sure don't miss invoicing me every month, though.  Can we please have more transparency as to your development plans and timelines and moving forward, can Enterprise users please be given the customer service we deserve and pay for?

Thank you.

if the issue is your web studio, we advise you to ask your customer download studio pro.  you can download the latest version and then host them at your server so that the download link will be at your server.  if the issue is web player, we have to wait for the release of the new PlayerJS.  embedding is one of the many features available even in free but because we have many more features, we have to prioritize based on what most customers use.  since previewing for example is the most common use for it, as early as version 6.2 (released 2019), we already have a built in full screen previewer so there is no need to launch a browser just to preview the campaign.

if you noticed that as early as 2019, in anticipation of the end of Adobe Flash, we have already begun making changes. first was to address Signage Studio Pro users who are mostly using Windows and/or Mac and the deployed players for Windows and Android. since the Flash runtime is built into these applications, they are therefore not affected by Flash's demise.  you do not need to download and install runtime modules separately.  note that we have also added Simple Mode for those Studio Lite user who wish to take advantage of the previewer.  thus Studio Lite (except for the preview part) and Studio Pro will continue to work.  But note that we can no longer do any bug fixes nor have any new feature added to them since we can no longer maintain them without having support for the development platform namely for Adobe Flash and Adobe Air. which leads to the second part of the plan which has been to develop a replacement using a newer platform technology. We have been working on SignStudio to replace Signage Studio Pro and Studio Lite and working on PlayerJS to replace both Windows and Android Signage Player ultimately.  this will allow us to expand support for other OS and devices other than Windows, Mac and Android thus both SignStudio and PlayerJS will truly become platform independent and will no longer be restricted to what only Adobe Flash/Air supports.

this development is a big undertaking and despite the current crisis we are all in, not only do we focus on development but also doing our best in giving support to the customers and maintaining our servers upkeep among other things - this is where your enterprise subscription goes to.

we hope that this give you a better insight of our plans and we will continue to do our best.

best regards

-ADMIN

29
mediaPLAYERS, Hardware and accessories / Re: Clarification
« on: April 05, 2021, 04:13:04 PM »
1. since web player requires flash, this will not longer work. the only option is to do a video capture using tools such as Techsmith Capture (free image and video capture application) and share this link
2. studio and player have standalone runtime modules so there is no need to install flash. they will continue to work.
3. there is no updates made on the video tutorials.

we are currently working on a newer version of the platform since we are moving out of adobe air/flash. we have no official release date as of late - it may very well be after the first half of this year.

best regards

-ADMIN

30
The platform relies on our native runtimes EXE / DMG / APK for Windows Apple and Android.
We did release a new Studio Dashboard last month. https://secure.digitalsignage.com/rokes/
I also PMed you more info as well.

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