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1
SignageStudio / Re: google sheets component not working
« on: October 23, 2021, 04:14:22 PM »
for google sheets, please try re-generating your tokens.  we just finished making an overhaul to the service and currently awaiting approval from google's app verification process.

if you receive the message "app is not verified", you can ignore this, click advance and proceed

best ragards

-ADMIN

2
SignageStudio / Re: xml data won't display
« on: August 31, 2021, 09:58:23 AM »
note that difference between structures: in the food menu, fields are placed as attribuites:

Code: [Select]
<Burger size="" name="" oz="" price="" ></Burger>

in your XML the attributes are not consistent the same and if follows another element calLed "qualifier".  also note that there are fields called "value" in both "element" and "qualifier" elements:

Code: [Select]
<element name="pres_tend_amt_pst3hrs" uom="hPa" value="MSNG">
  <qualifier name="qa_summary" uom="unitless" value="-1"/>
</element>
<element code-src="std_code_src" code-type="tendency_characteristic" name="pres_tend_char_pst3hrs" uom="code" value="MSNG">
  <qualifier name="qa_summary" uom="unitless" value="-1"/>
</element>

3
SignageStudio / Re: xml data won't display
« on: August 31, 2021, 12:18:40 AM »
I am creating a weather scene using xml items and xml players, similar to the video tutorial example. The problem is I can't get the temperature ("air_temp") data to display, not even in the Studio.

Here is the web xml file I'm using - it is auto-generated from the government website --- {colon} inserted because outside urls not permitted
https{colon}//dd.meteo.gc.ca/observations/swob-ml/latest/CYKA-AUTO-swob.xml

The Items Path I'm using in the XML Players scene is:
om:member.om:Observation.om:result.elements.element.(@name==“air_temp”)

and in the XML items scene, the Field Name is:
@value.

I've tinkered around and was able to get other data to display but the temperature won't.

I talked to the chat team about this on Friday and they said, " The xml file that you have is complicated to load with the xml component. If it was a simpler xml file we would be able to read the values and output it", but like I said, I am able to get some data to show from it so I think it should work.

Any help is appreciated. Thanks.

note the difference between attributes and elements. in your XML, values as attribute field. we are not able to read data in such form. if it were in the form below:

<element name="air_temp" >
  <value>100.0</value>
</element>

then you would only need to specify the field "value"


best regards

-ADMIN

4
in both cases, it would be best to consult live chat so you can troubleshoot the issue together

best regards

-ADMIN

5
SignageStudio / Re: HTML page not refreshing
« on: July 21, 2021, 07:47:29 PM »
what is the URL of the page?

-ADMIN

6
SignageStudio / Re: HTML page not refreshing
« on: July 16, 2021, 12:40:21 PM »
We have an HTML calendar of events that displays on our system. It displays beautifully, however as the day progresses, the page should drop events which have already ended. On any web browser this functionality works, but the signage studio seems to only refresh once per day. Any suggestions?

how long is the timeline duration? if the timeline starts, or is restarted, does the page refresh?

-ADMIN

7
SignagePlayer / Re: Multiple Screen with one android device?
« on: July 13, 2021, 04:47:54 PM »
You will need some sort of HDMI splitter to split the hdmi signal to all 4 tvs. But you will be limited  to the same content on all 4 TVs and will be limited by the length of the hdmi cables you will be using.

8
SignagePlayer / Re: Signage Player Constantly Restarting
« on: June 28, 2021, 03:48:41 PM »
ExtApp/Capture component does not work on android devices - it is only available for Windows players. is the component placed in a common channel? are you doing any template switching while the ext app is open?

we are currently working on a newer version to replace the HTML component but will be released some time late this year.

best regards

-ADMIN

9
SignagePlayer / Re: Signage Player Constantly Restarting
« on: June 21, 2021, 04:03:07 PM »
can you check if the sequences are indexed correctly, starting with the value 0.

if that is not the cause, what player software version are you using? and with that, what are the processor models ?

best regards

-ADMIN

10
I am encountering the same issue with Signage Player Version 6.4.10. We have a duel screen campaign (3840 x 1080). We upgraded our media boxes from windows 7 to Windows 10. The player just shows the campaign (screen 1) on first monitor while the second monitor shows a small vertical line (screen 2).

We tried downgrading the signage player to version 5.0 but the content did not load correctly. The background color for scenes were missing and dynamic effects/position did not work.

The same campaign works on the latest Media Box shipped with Windows 10 and signage player 6.4.10.

Please advise on how to solve this issue. Thanks.

if you will be using version 5 as your player and you are using background color and other effects, you would need to use version 5 studio as well as there settings are different.
Version 5 Studio: http://galaxy.signage.me/Code/install/exe/5.0/CloudSignageStudioSetup.exe

best regards

-ADMIN

11
SignagePlayer / Re: Signage Player - wont login
« on: June 04, 2021, 03:46:55 PM »
since this involves account, to preserve privacy, we advice you to join us on chat at http://chat.digitalsignage.com

best regards

-ADMIN

12
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 27, 2021, 03:53:03 PM »
How do I use the "RSS feed file" you mention? Is this an option in the "RSS news" Component?

its a text file containing the RSS markup tags. you can refer to this page for more info: https://www.w3schools.com/XML/xml_rss.asp

here's a sample of what the rss file would contain in your case:
Code: [Select]
<?xml version="1.0" encoding="UTF-8" ?>
<rss version="2.0">

<channel>
  <title>Pursuit RSS Feed</title>
  <link>https://www.w3schools.com</link>
  <description>Free web building tutorials</description>
  <items>
    <item>
      <title>The First Item's Title</title>
      <description>
        <p>The First Item's Line 1</p>
        <p>The First Item's Line 2</p>
        <p>The First Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Second Item's Title</title>
      <description>
        <p>The Second Item's Line 1</p>
        <p>The Second Item's Line 2</p>
        <p>The Second Item's Line 3</p>
      </description>
    </item>
    <item>
      <title>The Third Item's Title</title>
      <description>
        <p>The Third Item's Line 1</p>
        <p>The Third Item's Line 2</p>
        <p>The Third Item's Line 3</p>
        <p>The Third Item's Line 4</p>
      </description>
    </item>
  </items>
</channel>
</rss>

you then host this on a web host and set the RSS to [Custom] instead of [Embedded] and point the url to the rss file (ex. http://192.168.0.100/myRssFeed.rss)

best regards

-ADMIN

13
for local weather info, you can use our world weather component.

if you are looking for weather news feed from your local weather news, you can ask your local news website if they have RSS Feeds or Media Feeds you can use. for text based news feed, use the RSS Component and for video or podcast feed, use our Media RSS Component

best regards

-ADMIN

14
General discussion on the mediaCLOUD / Re: Scrolling Text
« on: May 26, 2021, 03:07:40 PM »
we will ask our developers to look into it. most users only use the title part only to create horizontal scrolling messages so they would need to evaluate if the feature will be beneficial to most users. note that using RSS feed file could overcome this and we mostly ask users to do this if you need paragraphs in description instead.

best regards

-ADMIN

15
our devs are aware of this issue and will be fixing this in the coming release

best regards

-ADMIN

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