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Messages - eddiewill9

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We have been using Signage STudio for some time with no real issues. Recently, we decided to add a short video to our still image slide show. It works, but it causes the final image in the show to display for around a full minute (instead of the pre-set 7 seconds). I've tried making the timeline both shorter and longer, but doesn't seem to impact this behavior.  Thanks for any help!

SignagePlayer / Black bar at bottom of all screens
« on: January 04, 2019, 06:29:48 AM »
We have just begun using DIgital Signage and it's been pretty smooth, except for one issue: on all of our flat panels (multiple brands-- Vizio, LG, Samsung), there is a black bar at the bottom, preventing true full-screen playback. The bar is bigger (deeper?) on some screens that it is on others, but it is on all of them.

It's odd, as the 1920 x 1080 image appears to be fully loaded and not clipped anywhere or distorted, which I don't understand. I created a tet image with a colored rule around it and I can see the entire rule on all sides and yet there is a black bar/band at the bottom!

All of the sets are set-up for 1080. When running USB slideshows (plugged directly into the step via thumb drive), the screens fill completely as they should.

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