MediaSignage support forum

community support => SignagePlayer => Topic started by: djbabe on October 03, 2020, 03:18:22 AM

Title: FRUSTRATED!!!! How do you download/add SignagePlayer!?!?!?
Post by: djbabe on October 03, 2020, 03:18:22 AM
I bought this device almost a month ago and I've used the chat several times - they keep telling me to add SignagePlayer so that I can add my video to a station to run on my TV... But the website keeps telling me to download SignagePlayer but keeps sending me to the same page to start from the beginning... I know I can't be that slow!!!!

Any advice?!?!
Title: Re: FRUSTRATED!!!! How do you download/add SignagePlayer!?!?!?
Post by: admin on October 07, 2020, 01:00:48 PM
there are two softwares needed: Signage Studio and Signage Player

Signage Studio is where you are going to create and update your presentation. when you save, its uploaded to our server while Signage Player is the software that is to be installed on your device (if you got the device from us, its already preloaded).

if the intent is to create and upload the presentation, what you need is the Signage Studio software.  the website redirects you to a certain "download" page only if you are trying to log into Studio with a Pro account from the browser - if you are trying to use this, you will need to enable Flash on your browser.

currently, web version of studio does not save properly, so it would be best to download desktop software instead.
if you are using Windows, download and install Studio from : http://galaxy.signage.me/Code/install/exe/CloudSignageStudioSetup.exe (http://galaxy.signage.me/Code/install/exe/CloudSignageStudioSetup.exe)
if you are using Mac, download and install Studio from: https://www.digitalsignage.com/downloads/StudioProMacSigned.pkg (https://www.digitalsignage.com/downloads/StudioProMacSigned.pkg)

best regards

-ADMIN