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1
Report bugs and errors / Re: RSS feeds quit working
« on: December 12, 2018, 03:14:18 PM »
what player device are you using and what is the version of your player?

if you are on studio pro, go to Stations section then highlight the player - you will then click on the Clear Caching icon and allow the player to reboot.  see if feeds starts working again

best regards

ADMIN

2
New features and suggestions / Re: Parse XSLT
« on: December 12, 2018, 11:08:10 AM »
thank you for your suggestion - we will forward this to our dev and see what they can do about this - we cannot guarantee though that this will be implemented.  we are assuming you are referring to XML files viewed on the html or the browser component?

best regards

ADMIN

3
thank you for your feedback - we will forward your suggestion to our dev and see if they can do something for this.  we cannot however guarantee that this will be implemented

as for stations sort, if you are in studio pro's stations section, clicking the column heading sorts the column switching between ascending and descending order.

best regards

ADMIN

4
New features and suggestions / Re: RE: Browser component playing .mp4s
« on: December 12, 2018, 10:45:47 AM »
the nw.exe and the support DLL's from nwjs are unmodified.  we however cannot guarantee that the webkit's support scripts is compatible with latter versions of nwjs as this is still being tested by our devs

best regards

ADMIN

5
Open source Digital Signage / Re: nstall node_modules onto a web server?
« on: December 12, 2018, 08:42:04 AM »
may we ask why you have installed nodejs on your web server?

ADMIN

6
New features and suggestions / Re: Sorting Scenes
« on: December 12, 2018, 08:28:37 AM »
thank you for your suggestion - we will see if this can be done for scenes

for the meantime, see if you can organize your scenes using Folders and try using the search facility to locate the scene you want.

best regards

ADMIN

7
Report bugs and errors / Re: Thumbnail camera inactive.
« on: December 12, 2018, 08:18:48 AM »
we saw the issue and we will have this reported to our dev

thank you for pointing this out


8
Report bugs and errors / Re: Resources Missing When Duplicating Scenes
« on: December 12, 2018, 07:10:50 AM »
after duplicating the scene, can you first save and then go back to said scene - see if the image then appears

if the issue persists, please join us on chat so the tech support personnel can gather more info about the issue and report this to the dev

best regards

- ADMIN

9
SignageStudio / Re: Issues C/P Timelines
« on: December 11, 2018, 03:26:09 PM »
there will be instances when you copy and paste timelines that the screen template disappears - if it did, you must add the screen template again

also note that when you copy and paste timelines, they do not automatically add entries to sequences - this you must review and make sure they are listed in Sequences list

best regards

ADMIN

10
SignageStudio / Re: Video feed no longer working
« on: December 11, 2018, 03:17:19 PM »
was the player app updated?  or did the video change? what version of studio and player software are you using.


11
hello gang

the tech support whom you talked to had reported the issue and the dev team is looking into it.  rest assured that this issue is being addressed and will have a fix for it very soon.

thank you and best regards

ADMIN

12
New features and suggestions / Re: Enterprise Installers
« on: December 06, 2018, 12:42:57 PM »
The Signage studio detects and auto installs updates as soon as the update is released. The update process involves just a few clicks to approve the installation. 

13
New features and suggestions / Re: SmartTV App for Player
« on: December 06, 2018, 12:40:11 PM »
Unfortunately, samsung SmartTVs are not directly supported.

We do support the latest Sony Android TVs directly though, just sideload the apk via a flashdrive.

14
SignagePlayer / Re: Has anyone used this with a Raspberry Pi?
« on: November 30, 2018, 04:15:51 PM »
Unfortunately, Based on experience the Pi hardware to too weak to run our system.

15
SignageStudio / Re: Video feed no longer working
« on: November 30, 2018, 04:14:27 PM »
If the built in HTML and browser component doesnt work with your URL, you can use the external app firefox option  as long as you are using a windows based player.

http://www.digitalsignage.com/_html/video_tutorials.html?videoNumber=FireFox

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