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« on: January 13, 2011, 11:33:35 PM »
So, I have a campaign with two timelines. One timeline is setup with three content areas. The other timeline has a single channel / content area. Eventually, when the timeline with 3 channels has one of its main content areas stop displaying content. This area plays videos (FLVs) a fair bit. It also has a catalogue player. This timeline goes for just over 3 minutes and has around 11 items in that channel.
I have watched this campaign loop over and over and it seems to work. I leave it and come back and then the one main content area with the videos is black. The other channels are just fine! Very frustrating.
The only way to resolve this is to restart the player. This is not an acceptable option as most of the time we can't expect the hosts to take care of these issues.
If this is an exception that is not handled properly, it would be nice if at least the player restarted itself. We have paying customers that want their content reliably displayed. I am running version 2.2.1088 with Air 2.5.1.17730.
Help!
BradW