MediaSignage support forum

community support => SignagePlayer => Topic started by: Richard Dawson on February 24, 2020, 06:58:31 PM

Title: Blank Presentation
Post by: Richard Dawson on February 24, 2020, 06:58:31 PM

I have tried downloading and playing several new presentations and they are only showing up as a black screen.  It seems like the presentation is not uploading. Any ideas?

Title: Re: Blank Presentation
Post by: admin on February 24, 2020, 10:36:59 PM

since we need to ask for your account's detail, please join us on chat so this can be troubleshooted better

best regards

-ADMIN