MediaSignage support forum

community support => SignagePlayer => Topic started by: tech@forestgrovecc on January 13, 2020, 03:33:50 PM

Title: Screens randomly go black - 6.1.8/10
Post by: tech@forestgrovecc on January 13, 2020, 03:33:50 PM

Hi there, I'm running 4 screens with my SignagePlayers, and both my players running 6.1.8/10 randomly go black. All my screens are running the same timeline, but only the newer players go dark during the presentation.

Title: Re: Screens randomly go black - 6.1.8/10
Post by: admin on January 13, 2020, 04:03:46 PM

please join us on chat so we can ask for your account info to troubleshoot the issue.

best regards

-ADMIN