MediaSignage support forum

community support => SignagePlayer => Topic started by: mick s on August 31, 2022, 11:11:07 AM

Title: Android 9.1.0
Post by: mick s on August 31, 2022, 11:11:07 AM
Have been running several installs on shield tv's... just setting up 2 new and have the message "This app was built for an older version of Android and may not work properly' when installing Watchdog. Main app wont launch automatically, but will open if forced?
Title: Re: Android 9.1.0
Post by: admin on August 31, 2022, 02:51:37 PM
Please user the following APK's

Signage Player: https://galaxy.signage.me/Code/Install/apk/6.3/CloudSignagePlayer.apk
Signage Watchdog: https://galaxy.signage.me/Code/Install/apk/watchdogandroid.apk

let us know if you are still having issues with the watchdog

best regards

-ADMIN
Title: Re: Android 9.1.0
Post by: pchmela on September 02, 2022, 10:07:25 AM
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?
Title: Re: Android 9.1.0
Post by: admin on September 02, 2022, 02:02:05 PM
Hello, I have the same problem. everything worked for us on the old Philips TVs. Unfortunately, watchdog will not launch the signage player app on new platforms with Android TV 11. after installation reports the error "This app was built for an older version of Android and may not work properly"

can you please help me and send the new watchdog for android tv 11?

Signage Watchdog only works till up to Android 9.  We will release a newer one on release of the new player

best regaards

-ADMIN
Title: Re: Android 9.1.0
Post by: pchmela on September 08, 2022, 08:23:21 AM
may I ask when you plan to release the new version that will run on Google TV 11?

because of this, the TVs in the company do not work and it is a big problem for us.

Should we look for a competitive functional solution?
Title: Re: Android 9.1.0
Post by: admin on September 08, 2022, 04:53:39 PM
may I ask when you plan to release the new version that will run on Google TV 11?

because of this, the TVs in the company do not work and it is a big problem for us.

Should we look for a competitive functional solution?

the current player app should work on Android 11. watchdog however will not.

we also will be releasing a new versionor the player later in the year.

best regards

-ADMIN