MediaSignage support forum

community support => SignageStudio => Topic started by: crossroads on January 22, 2017, 07:35:41 AM

Title: Invalid file format
Post by: crossroads on January 22, 2017, 07:35:41 AM
I keep getting this message every time I log in "the file format is invalid, supported formats include flv,mp4,png,jpg,swf,svg". I have deleted the suspect files from the resources and they are no longer visible. However, when I add the resources to a campaign, I can still see those files. I have search through the forum for a similar issue and solution, but did not find any. Any help would be appreciated. 
Title: Re: Invalid file format
Post by: admin on January 22, 2017, 02:41:12 PM
please check with live chat for support,
regards