MediaSignage support forum

community support => Report bugs and errors => Topic started by: jesuspizarro on March 27, 2012, 10:55:38 AM

Title: Windows 7 Shutdown dialog appears
Post by: jesuspizarro on March 27, 2012, 10:55:38 AM
Hi

I have a problem using signagecontroller. when it starts (whether at windows start or manually) The Windows shutdown dialog appears on the screen. If I close it, it works properly, but I need it doesn't appears any more.

Starting signageplayer I don't have this problem, but I need to use signagecontroler due to the fact that I want to use Powerpoint.

Thanks
Title: Re: Windows 7 Shutdown dialog appears
Post by: admin on March 27, 2012, 07:40:54 PM
Does this happen before you registered the SignagePlayer to your account or after?
Title: Re: Windows 7 Shutdown dialog appears
Post by: jesuspizarro on March 28, 2012, 08:14:25 AM
It's been after. It worked properly with signageplayer, and this wrong behaviour has happened since I switched to signagecontroller.

thanks
Title: Re: Windows 7 Shutdown dialog appears
Post by: admin on March 28, 2012, 08:41:59 AM
Is your Windows none English version?
Title: Re: Windows 7 Shutdown dialog appears
Post by: jesuspizarro on March 28, 2012, 11:04:39 AM
Yes. It's Spanish version.
Title: Re: Windows 7 Shutdown dialog appears
Post by: admin on March 28, 2012, 12:58:26 PM
Symlink for program files in SignageController to fix the multi language problem of SignagePlayerRun:

mklink /J "C:\Program Files\SignagePlayer" "C:\Program Files (x86)\SignagePlayer"

Title: Re: Windows 7 Shutdown dialog appears
Post by: jesuspizarro on March 30, 2012, 12:19:56 AM
It doesn't work. Just after the player has started, the shutdown dialog appears. As it used before.
Title: Re: Windows 7 Shutdown dialog appears
Post by: eduardomonteiro on July 05, 2012, 07:32:32 AM
have the same problem, any solutions?
Title: Re: Windows 7 Shutdown dialog appears
Post by: admin on July 05, 2012, 08:15:32 AM
Is your windows 7 an English version?
Title: Re: Windows 7 Shutdown dialog appears
Post by: conexia on July 05, 2012, 08:31:46 AM
It's happening with all the non-english Windows versions, and can be avoided installing english versions.
But as many of our customers have already non-english Windows installed, you should find a solution making the SignagePlayer compatible with the international versions.
It would be very appreciated by us

P.S. I've tried the mklink /J "C:\Program Files\SignagePlayer" "C:\Program Files (x86)\SignagePlayer" several times and it doesn't always work
Title: Re: Windows 7 Shutdown dialog appears
Post by: admin on July 06, 2012, 07:53:50 AM
If you have a non-english windows 7 machine that is getting a pop-up regarding turning off the computer when the system loads the Signage controller and  SignagePlayer at startup on real mode. Just download the file below extract it and add a shortcut of the hidetaskbar.exe to the startup folder.

http://dl.dropbox.com/u/24684390/HideTaskbar.zip


then reboot