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Topics - E_Dantes

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Report bugs and errors / Windows8/10 problems
« on: March 07, 2016, 09:31:39 AM »
Hello guys,

i would like to report a problem related wwhich occurs when using the Windows8/10 players.

1. When installing the version 4.34.11 when trying to upgrade to the latest version 4.34.35 error #3219  occurs. In the studio it is visible that the update process is unsuccessful. There is a workaround when we open the directory of the signage player pressing the right mouse button selecting properties and clicking on "Run this program As Administrator".

2. The power saving mode of the monitor doesn't work properly. It is possible to schedule the monitor to turn off but after that the monitor doesn't turn on.

This problem is not present on players running on Windows7. Actually this bug is present since more than 1 year and now it is quite a problem ti find license on Windows7.

Can you please give me some idea when you will be able to fix that?


General discussion on the mediaSERVER / MediaServer current version?
« on: November 08, 2015, 11:40:31 PM »
Hello Everyone,

I wonder which is the current version of MediasServer? The last time we sold a self-hosted version it was 4.12.

Usually the functionalities present in the cloud version are not all in the MediaServer. For this reason i would like to

know if the following components are present.





Hello guys,

I have a customer which would like to have the MediaServer installed on a VM which runs on VMware environment. The main problem is the
USB-hardware protector without which the solution wouldn't work. The virtual machine has to detect at the whole time the USB device otherwise the operators will not be able to upload and manage content. So the goal is to map the physical USB interface of a server to the virtual deivce of the VM. Do you have any suggestions how we can achieve that goal?

I got suggestion from one of my colleagues to use this device:


Can you please advice if this is a good idea? Normally this device is working just fine on Vmware environment with other USB devices
but we have't tested it with the USB protector from MediaSignage.

Thank you in advance!


General discussion on the mediaCLOUD / Music Player
« on: May 30, 2015, 04:00:19 AM »
Hello guys,

I have the following question regarding the music player:

1. Is it possible to manage the playlist/songs like we manage the video content/timelines?

For exapmle i would like to play PLAYLIST1-between 9.00-10.00 and PLAYLIST2 between 10.00-11.00

and etc. I would like to be able to make a more accurate schedule on the songs. At the moment there are two options

namely RANDOM LIST and SEQUENCES list. The problem is also that if once the player is restarted then the playlist starts

from the beginning.

2. Is there a proof of play version regarding the MUSIC?

3. Is it possible to adjust the player to CONTINUE to play the music from the point it was before the

player was restarted?


General discussion on the mediaCLOUD / Components browser and digg
« on: April 17, 2015, 10:20:44 AM »
Hi Guys,

I noticed last week there are two new components namely browse and digg but after i checked

there is no info for them in the video tutorials and the documentation. Can you provide me with some information

what those components do?



I would like to ask if it is obligatory the version of the Media Server and the signage player to mach?

I am using the latest version of the Media Player 4.12 (as far as i remeber) but the signage players which

we plan to use are 4.20. Is this a problem and should i deinstall the 4.20 players and install the 4,12?

What is your suggestion?


General discussion on the mediaSERVER / Access to the service
« on: October 14, 2014, 10:01:12 AM »
Hello guys,

I've installed a mediaserver on client side and everything works just fine for now. Currently i am connecting to the server

using the signagestudio (the application). Is there any way to access the service via browser and how can i get the right link for the

mediaserver? I prefer to give my clients the opportunity to work from any pc without the application signagestudio (just via web-browser just l

like the cloud version).

Any suggestions?


General discussion on the mediaCLOUD / Countdown Component
« on: October 13, 2014, 08:38:01 PM »
Hello guys,

I have a question related with the countdown component. Obvously we can customise the clock showing days, hours, minutes and seconds.

But how can i  display only the remaingin time in terms of hours.

For example instead of 2 days -48 hours and etc.



I would like to ask what is your suggestion for the following situation.

Let's say we would like to disconnect a customer from the cloud-this means we would like

to suspend all accounts associated with this business account and later after he pays

to recover them. My first idea was to change the password of all accounts but with

the button "forgot password" they can recover their passwords.

Any suggestions?


Hello Guys,

I've just installed the MediaServer(last version update) at customer side. I've made everything according the tutorial and i am able to connect

the signage studio to the server. I've tested also the signageplayer and everything works properly. So far everything is ok besides the white-

labeling. Unfortunately on the mediaserver is not able to change the logo and the splash screen. There is no checkbox for "use white label".

I've tried to change the Logo and the Splash screen but unfortunatelly after i browse and replace the png file (or swf. for the splash screen)

the logo and the splash screen dissapear and then after i check the accept button "V" the same picture (swf. file for the splash screen)

appear again. Long stoty short i am not able to make a white-label of the mediaserver and currently it displays your logo and website and

etc. which is bad for our business. I would like to put my logo on both Logo and Splash screen. Please check the following links:

1.https://w w w .dropbox.com/s/11uxrzhd4v1z7kr/Enterprise_White_llabel.png?dl=0 ---------this is the screenshot from your tutorial and obviosuly there is "Use white label" button.

2. https://w w w.dropbox.com/s/9r1bu4m771r4s7y/TelenorBG_ScrnShot.jpg?dl=0----------this is a screenshot of the mediaserver which i installed and obviously there is

no buttone named "Use White label".

I don't know where the problem is but for sure there should be some way to replace those defaults PNG picture and swf. file (for the splash

screen) with our ressources. We are also enterprise user and there it works properly but on the mediaserver doesn't work. Do you have any

suggestions how can i solve this problem? I would like at least to put my logo and brand on this product. At least i would like to delete your

logo and etc, because this is the business concept of this product.

Please help me on this! The signage system should work properly next week!


General discussion on the mediaCLOUD / XML Component Problem
« on: July 30, 2014, 03:50:11 AM »
Hello everybody,

I have a project for which i have to take some values from external server and display them on a screen.

The deployment is at a bank. They want to display their currency fix rates.

The link from where the information has to be taken is in XML format.

Please check the link below:


I want to display the FixRate, SWIFTCode and etc. I tried at first with the Swift Code.

I've done everything according to the video tutorial (i've even tried the burger sample and it works correctly), but unfortunatelly

for some reason nothing is displayed on the screen. Down below i am describing the steps i made.

1. Made a new scene called XML item scene. In this scene i've dragged and dropped the XML item.

2. In field name i've typed----@SWIFTCode (this is the value which i would like to display).

3. Made a new scene called XML Player. I've dragged and dropped the XML player there.

4. For url i gave the url which is written above namely:


5. For Item Path i've chossen ISOCode because it is unique for every CCY object.


6. I've dragged and dropped the XML item scene in the in the field called: Scene.

Unfortunatelly nothing happens.

Probably i make some kind of a mistake. Would you please guide me where i am wrong?

I would like to display the elements ----SWIFTCode, FixRate, BuyCash,SellCash and etc.

Thank you in advance


Report bugs and errors / Bug White Labeling 2
« on: July 25, 2014, 05:01:51 AM »
The forgot password button lauches and automatic e-mail.

It is easy to check to whom this e-mail belongs and to find you guys.

This makes the white-labeling unusable.

Any idea when this will be fixed?


General discussion on the mediaSERVER / Microsoft Licensing Terms
« on: July 16, 2014, 08:52:51 AM »
Hi Guys,

I would like to know more about the necessary Microsoft Licences in case we deploy the Media Server.

For sure we need a licences for the Windows 2008 or 2008 R2 (here we will probably use the embedded version because it is

on much better price).

But do we need server CALS for every station which is connected to the server? In case is necessary this sounds like a pretty

expensive licensing.


New features and suggestions / GPS content triggering
« on: June 30, 2014, 09:37:30 AM »

There is one fucntionality which is very suitable for public transportation and taxi companies.

GPS integrated in the player or the screen (if you use android tablet it is integrated) which determines your position.

Depending on where we are located (determined from the GPS module) a predefined specific content is triggered.

In this manner we are able to create a virtual catalog and let's say a foreigner (which doesn't know the city very well) is

taking a taxi from the airport and while traveling the tablet/screen inside the taxi is giving him suggestions for hotels, restaurants and

etc. considering the current position of the cab.

There is CMS from the company ACQUIRE which has this feature.

What do you think about this suggestion?



There are some Digital Signage softwares which offer build in audience measurement.

With this software module the screen (equiped with a webcam or ipcamera) is capable of categorizing the audience

according to their v-male/female and age and estimates parameters like Attention time, opportunity to see and others.

WIth this software not only the information is gathered but there is a possibility to trigger a specific content according to the audience.

For example if you are a boy from 1-12 years old an ice cream commercial is triggered if you a 25 year old female than a comsmetics

products are displayed on the screen. It will be good if you are able to integrade such software in your platform (or at least to have this

possibility). For example the software of the company Amscreen (company which makes CMS) can be integrated with the software from

QUIVIDI-vidireports. There are also other comapnies which makes such software (audience measurement software) like

---http://sightcorp.com/   -SIGHTCORP
---http://www.cognitec.com/products.html   COGNITECT
---http://www.quividi.com/company.html    QUIVIDI
---https://aimsuite.intel.com/get-started---- even intel bought such company

I think it will be wise if you choose one of this software products to integrade with your product. It can be add on (for which the customer should pay additional licences to one of this companies).

Currently there is no problem to measure the audience (Attention time, opportunity to see, demographics and other parameters)
but the problem is that in order to trigger a specific predifined content considering the audience there should be some integration bettwen mediasignage and some of the companies mentioned above.

What do you think about that?


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