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Messages - thongbk

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SignageStudio / Context3D not available with version 6.0.122
« on: March 05, 2018, 02:19:29 AM »
I got error message with 6.0.122  on server 2012

"Context3D not available! Possible reasons: wrong renderMode or missing device support."

does anyone get it ?

SignagePlayer / Re: function to get snapshot is not stable ?
« on: January 18, 2018, 02:03:52 AM »
@Admin ,
I just chatted with DS's live supporter and get the answers " the texture run not stable on some android devices". that why I want to ask DS's user to know anyone got the same issue with me or not. If alot ppl get unstable issue , I will hope DS will fix this issue soon  Otherwise i will find another ways to workaround it :D

SignagePlayer / function to get snapshot is not stable ?
« on: January 15, 2018, 11:54:15 PM »
Hi ,

did anyone use get snapshot on android player (6.0) ? does it work stable ? sometime we got black screen while play video.

I just chatted with DS's supporter and got the answer snapshot won't stable on any devices .


Hi ,
The player status still is green , and player's ping is refreshed although the android box screen is home screen. with my idea if the signage player is lost focus on android screen , the status should be red or anything which is allowed user know what happened

Open source Digital Signage / command for clear caching on studio-lite
« on: December 17, 2017, 11:52:31 PM »
Hi ,

I would like to clear caching on studio-lite but could find any commands to clear it .

currently with command SyncAndStart or rebootplayer , the android player can't clear old files.


the SignagePlayer will remove the data once additional storage is required for caching

could you please give me more information about this thing .

as my understand , the signage player should not use too much data after finishing download resource to local .



I am using signage player on Himedia A5, and I only update campaign once time per week . around ( 400 MB for 2 videos mp4). When I check the data usage I see the signage player use alot of data although I don't change anything for stations maybe 20 mb / hour or more. Some place the signage player burn ~ 2GB data per day with 3G network. ( 6AM - 6 PM )

I get signage player and watchdog on .../_html/android_tv.html

anyone get the same situation with me ? any suggests to fix it ?


Report bugs and errors / Re: got error 403 forbidden for snapshot
« on: September 11, 2017, 08:14:23 PM »
video is now pure GPU (better performance) so it will not be captured... until we enhance the capture utility.

with my idea,  i think DS  should have 2 options .
1 option allow capture screen for security , 1 option for GPU with better performance.

I just search around and see another signage solutions , they have capture function allow users know what  client player play or what happended with client ( maybe got crash or something like that ) . performance is good but security, reliable is higher priority.

how could I have android player version like old version i used which can capture screen ?

Report bugs and errors / Re: got error 403 forbidden for snapshot
« on: September 10, 2017, 09:02:34 AM »
I just rechecked and the error 403 is not problem. now I can get the snapshot when downloading content  but I got white picture  when play video.
I remember for old version 6.0.27 (6.0.9) ( still have 6.0 beta label on top right screen player) I can get screen snapshot . when I clicked the screen will be frezze a moment , and get snapshot. I tested with mp4 .

I use A5 himedia , android 6.0
what type of video you use for test admin ?

updated test with flv snapshot not work too
for old version. it only work with  6.0.27 (6.0.9)  .
another version 6.0.26 ( 6.0.16) snapshot not work.

Report bugs and errors / got error 403 forbidden for snapshot
« on: September 06, 2017, 07:15:59 PM »
I try to use studio lite with android  player 6.0.32 and got 403 forbidden for snapshot when get from server .

the snapshot used to work well with old beta version < 6.0.32 . but i think it is server error not player error

SignagePlayer / Re: White Labeled Signage Player Android App
« on: August 31, 2017, 08:46:16 PM »
hi , is it still beta version ? .

and will the android player 6.0 support update online , I meant can update by click on update button on studio pro .
I tried to watch the video on studio pro but get black screen and voice only. do you have link for update player version video ?

as my understand , DS not support youtube live , facebook live.

try to use external video , with rtmp:xx link .
I tried to use wirecast and wowza it work well

SignagePlayer / Re: get green screen
« on: August 29, 2017, 09:45:19 PM »

SignagePlayer / get green screen
« on: August 29, 2017, 07:21:20 AM »
I use android box ( android 6.0 ) HiMedia A5 for players . and one of my player got green screen ( full screen) after 2 hours playing. I try to stop the station and the player info display but when i play station again the green screen still display.
Everything only back to normal after I reboot the android box ( re-plug the power ) .

anyone help are welcome .


Open source Digital Signage / studioweb doesn't encrypt password user
« on: August 28, 2017, 07:45:06 PM »
I try to use secure.digitalsignage.com/studioweb and check network log.
The username and password aren't be encrypt when request status to ds server .
With my idea , they should be encrypt for security. any solution for encrypt data or use token key ?

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