MediaSignage support forum

community support => Report bugs and errors => Topic started by: steveRedMinnow on October 03, 2017, 11:44:01 AM

Title: Google Drive Image Size
Post by: steveRedMinnow on October 03, 2017, 11:44:01 AM
I am not sure if this is a bug or intended usage, but when using the Google Drive component and a JSON item to load/display the image, the application does not resize the image to be within the width/height of either the Google Drive component or the JSON component. This is the case with the "Maintain Aspect Ratio" checked and unchecked. It does not matter. It comes in at its native size. 

So if I have a 1920x1080 image but want to display it in a 1440x810 window, (75% full resolution), the image is displayed at full resolution and gets cut off on the right and bottom. Is there a way to resize Google Drive images to fit the size of the component it is in?
Title: Re: Google Drive Image Size
Post by: admin on October 03, 2017, 04:21:07 PM
Just had the support team test this on both android and windows and on both version 5 and 6 and we didn't encounter the same issues you encountered.  Currently, their best guess at your issue is the scene you are using. Please login to live support so we can pinpoint the cost of this issue.

Live support: http://chat.digitalsignage.com