Messages

1

Report bugs and errors / Re: "Delay" property for scenes isn't working

« on: November 21, 2021, 09:20:49 PM »

The delay seems to work for me...I am using v6.  Will need more info to figure out why

2

General discussion on the mediaCLOUD / Re: New Studio Development

« on: November 18, 2021, 04:26:59 PM »

Thank you for the update...We are also enterprise users and rely on your software/systems to deliver our services so I am glad to hear that you are committed to the platform. Would be great to hear from you guys proactively more often...

3

SignageStudio / Re: erratic behavior creating scenes

« on: October 05, 2021, 04:28:19 PM »

if you are using the rich text component, check the "auto scale" box to see if that resolves the issue.

4

SignageStudio / Re: erratic behavior creating scenes

« on: October 05, 2021, 01:57:45 AM »

As far as the positioning of text when using the anchor, yes I have experienced that as well.  My guess is it is a bug.  Unfortunately, don't know of a fix at this point.  In terms of the position of components in scenes, I have not experienced that so you will have to elaborate more on exactly what is happening to you.  Typically, it has to do with the sizing and resolution of the scene, player, and the display.

5

SignagePlayer / Re: Problems with HTML5 component: not loading, not refreshing

« on: October 04, 2021, 04:33:51 PM »

Sorry, it won't work on the Android.  Not sure specifically what the issue is but it has something to do with the page rendering.  Should work on the Windows however there was someone else on the forum who recently posted that was having the same problem.  There are limitations with the Android devices and displaying of web pages is one of them.  If you can get a JSON feed, that would be the best option that does work with both Android and Windows devices.

6

SignageStudio / Re: YouTube Component

« on: October 03, 2021, 05:56:29 PM »

Just tried it and it is not working...

7

SignageStudio / Re: YouTube Component

« on: September 07, 2021, 04:26:57 PM »

Chatted with admin and was told that the YouTube component is not working and the devs are working on it...

8

SignageStudio / YouTube Component

« on: September 05, 2021, 01:42:22 AM »

Just tried the YouTube component and nothing is appearing.  Does anyone know if this feature still works?

9

SignageStudio / Re: HTML page not refreshing

« on: August 29, 2021, 09:00:40 PM »

There is a rendering issue utilizing the html/web component using the Android OS vs the Windows OS.  Not sure specifically what the issue is in this specific case but if you find a fix, please post it here.

10

SignagePlayer / Re: JSON Feed Not Working

« on: August 25, 2021, 11:09:54 PM »

For those of you whom have messaged me about this, if you haven't heard from me it is because i have not received your pm's.  Better just to direct email me using the email address that is posted in my profile.

11

SignageStudio / Re: HTML page not refreshing

« on: August 22, 2021, 11:23:53 PM »

which component are you using?  The browser or html?  I just looked at the webpage and it only showed one event but when i loaded it into the html component, i saw many more events.

12

SignagePlayer / Re: JSON Feed Not Working

« on: August 22, 2021, 11:14:57 PM »

I believe if you click on my name, you will see my email.

13

SignagePlayer / Re: JSON Feed Not Working

« on: August 21, 2021, 04:17:47 PM »

We used to use the google sheets component however we found that it intermittently would not pull the data back from Google Sheets.  Now we use the json component to pull the Google Sheets data and it has been rock solid.  This option does require you to add an appscript to your Google Sheet document to get the JSON data feed and you will need to setup the scene in DS to receive and display the data.  If you want to do this, send me a pm and I can assist.

14

SignagePlayer / Re: JSON Feed Not Working

« on: August 20, 2021, 03:24:43 PM »

I would need to know more about your specific setup to suggest an alternative.  Are you using the google sheets component or some other way to get data from google sheets?  Not sure if you can send private messages on this forum but if you can, you can pm me.

15

Open source Digital Signage / Re: How to Choose the Best Digital Signage Company? Any Suggestion

« on: August 20, 2021, 03:21:13 PM »

To answer this question, a use case needs to be established which will help you in making all the decisions.  First, you have to establish a goal of what you are hoping to accomplish or the project return on investment.  Then determine what information you want to play on the televisions today, a year from now, two years from now.  Once you have this hashed out, you will know if it is something you can do or if you need to hire someone.  DS is a good platform for the money that can meet the demands of most use cases however you have to understand its capabilities and limitations.  A Raspberry Pi is a low cost device however the use case for it will be very limited.  Do you need a private onsite server or will a cloud server work?  How critical is the information being displayed?  It's not a matter of if you will have a problem but when so you will need a system/network manager to keep it going (or you can take the time and do it yourself).  I have been using the DS platform for almost 10 years and we have been able to make it work for us.