Messages

1

Report bugs and errors / Re: TLS-Error popup for LetsEncrypt certificate

« on: March 11, 2022, 08:40:59 AM »

I am not sure which version of the Android player you have but this method worked for me using the Media Droid X Pro player (Android version 9).  You will need to go into the Android settings and select "Apps".  Then select "See All Apps", scroll down to the bottom and select "Show System Apps".  Then select "Certificate Installer" and turn off "Notifications".  After doing this, you will need to clear the cache and restart the device.  Please post to the forum if this resolves your problem...

2

Enterprise edition, branding and reselling / Re: Starting Own Business

« on: December 13, 2021, 09:19:59 PM »

Currently, they have to download the software...There used to be a web version however I believe DS discontinued it.  Would be great if they would bring it back in a future update...

3

Enterprise edition, branding and reselling / Re: Starting Own Business

« on: December 11, 2021, 04:23:33 PM »

My suggestion to you is to contact DS directly on chat to find out the future of Studio Lite.  Full disclosure, I do not use Studio Lite (I have played around with it) however, I am an Studio Pro enterprise user.  Each of their offerings have different capabilities and limitations so it will be important for you to determine exactly what you want to offer to your customers.  Not all of the components are operational currently (the YouTube component is not working) and they have been working on updating the software so not sure what the future will hold in terms of features and availability.

4

Report bugs and errors / Re: "Delay" property for scenes isn't working

« on: November 21, 2021, 09:20:49 PM »

The delay seems to work for me...I am using v6.  Will need more info to figure out why

5

General discussion on the mediaCLOUD / Re: New Studio Development

« on: November 18, 2021, 04:26:59 PM »

Thank you for the update...We are also enterprise users and rely on your software/systems to deliver our services so I am glad to hear that you are committed to the platform. Would be great to hear from you guys proactively more often...

6

SignageStudio / Re: erratic behavior creating scenes

« on: October 05, 2021, 04:28:19 PM »

if you are using the rich text component, check the "auto scale" box to see if that resolves the issue.

7

SignageStudio / Re: erratic behavior creating scenes

« on: October 05, 2021, 01:57:45 AM »

As far as the positioning of text when using the anchor, yes I have experienced that as well.  My guess is it is a bug.  Unfortunately, don't know of a fix at this point.  In terms of the position of components in scenes, I have not experienced that so you will have to elaborate more on exactly what is happening to you.  Typically, it has to do with the sizing and resolution of the scene, player, and the display.

8

SignagePlayer / Re: Problems with HTML5 component: not loading, not refreshing

« on: October 04, 2021, 04:33:51 PM »

Sorry, it won't work on the Android.  Not sure specifically what the issue is but it has something to do with the page rendering.  Should work on the Windows however there was someone else on the forum who recently posted that was having the same problem.  There are limitations with the Android devices and displaying of web pages is one of them.  If you can get a JSON feed, that would be the best option that does work with both Android and Windows devices.

9

SignageStudio / Re: YouTube Component

« on: October 03, 2021, 05:56:29 PM »

Just tried it and it is not working...

10

SignageStudio / Re: YouTube Component

« on: September 07, 2021, 04:26:57 PM »

Chatted with admin and was told that the YouTube component is not working and the devs are working on it...

11

SignageStudio / YouTube Component

« on: September 05, 2021, 01:42:22 AM »

Just tried the YouTube component and nothing is appearing.  Does anyone know if this feature still works?

12

SignageStudio / Re: HTML page not refreshing

« on: August 29, 2021, 09:00:40 PM »

There is a rendering issue utilizing the html/web component using the Android OS vs the Windows OS.  Not sure specifically what the issue is in this specific case but if you find a fix, please post it here.

13

SignagePlayer / Re: JSON Feed Not Working

« on: August 25, 2021, 11:09:54 PM »

For those of you whom have messaged me about this, if you haven't heard from me it is because i have not received your pm's.  Better just to direct email me using the email address that is posted in my profile.

14

SignageStudio / Re: HTML page not refreshing

« on: August 22, 2021, 11:23:53 PM »

which component are you using?  The browser or html?  I just looked at the webpage and it only showed one event but when i loaded it into the html component, i saw many more events.

15

SignagePlayer / Re: JSON Feed Not Working

« on: August 22, 2021, 11:14:57 PM »

I believe if you click on my name, you will see my email.