MediaSignage support forum

community support => Report bugs and errors => Topic started by: Silver on September 05, 2019, 04:24:57 AM

Title: Studio fails when you save while HTML Scene is in display
Post by: Silver on September 05, 2019, 04:24:57 AM
Version 6.2.22

Every time an HTML scene is selected and displayed within the scene editor, then I try to (Save / Upload) the studio gets deemed and freezes permanently, the only way to get out is to kill the window, and the changes get lost, so when I open the studio again I have to make all the changes again.


The current workaround I use: change the display to any other item other than HTML Scene, then save, that will work.

It is a pain because if I forget to do that, all the new and unsaved work is lost.
Title: Re: Studio fails when you save while HTML Scene is in display
Post by: admin on September 05, 2019, 07:04:58 PM
did you enable Static Texture option in the HTML component's properties?

best regards

-ADMIN
Title: Re: Studio fails when you save while HTML Scene is in display
Post by: Silver on September 06, 2019, 07:05:58 AM
Static texture is enabled.
Title: Re: Studio fails when you save while HTML Scene is in display
Post by: admin on September 06, 2019, 10:25:06 AM
please join us on chat so we can troubleshoot the issue further

best regards

-ADMIN