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Author Topic: Avermedia live video keeps stopping  (Read 3423 times)

obcc

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Avermedia live video keeps stopping
« on: January 22, 2011, 03:42:50 PM »
I'm using the external application option w/ the Avermedia card to display live video. Every few minutes the Avermedia application closes. I can't find any ryme or reason to when it is closing. The only way to get the live video feed back is to stop and restart the signage player.
Has anyone seen this or have an idea how to fix it?

StarVue

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Re: Avermedia live video keeps stopping
« Reply #1 on: January 22, 2011, 07:49:55 PM »
I am using the AverMediaCenter application on players that run 24 hours a day & it NEVER restarts.

My suggestion is to check 2 things:

1: that you have the "NEWEST" AverMediaCenter driver & application for your particular card
(The version that comes with the Signage Player is NOT the most current version)

2: You can ONLY use the AverMedia external application in a "COMMON" channel on your time-line
If it is NOT in a common channel it will FAIL.

admin

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Re: Avermedia live video keeps stopping
« Reply #2 on: January 23, 2011, 07:12:36 AM »
StarVue nailed it...

obcc

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Re: Avermedia live video keeps stopping
« Reply #3 on: January 23, 2011, 07:42:20 AM »
I'll have to do some more checking. I already have both of those items set as you suggested. I had someone watch the sign for an hour last night and we discovered that the video feed will display for 9 minutes and then it shuts off- then it turns back on 9 minutes later and the cycle continues.
I know it's got to be a setting somewhere- just gotta find it.

admin

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Re: Avermedia live video keeps stopping
« Reply #4 on: January 23, 2011, 09:45:30 AM »
Simply things... start with a single 1 minute timeline and a single common channel... to isolate...

 

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