February 26, 2020, 07:55:58 AM
Welcome, Guest. Please login or register
News: Stay up to date with everything that's happening at http://twitter.digitalsignage.com

MediaSignage support forum



Author Topic: Problem with win7 64 bits  (Read 2462 times)

jorapogu

  • Newbie
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
Problem with win7 64 bits
« on: January 27, 2012, 04:47:03 PM »
Hi,
I'm using media player with win7 64 bits, the problem is that sometimes the images are frozen. I'm using the same configuration, but PCs with 32-bit and work well. Is it a configuration problem on 64 bit PCs?

Thnaks for your help.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5050
  • Karma: +35/-8
    • View Profile
Re: Problem with win7 64 bits
« Reply #1 on: January 27, 2012, 07:02:24 PM »
Be sure to install the latest version of Adobe AIR.

jorapogu

  • Newbie
  • *
  • Posts: 12
  • Karma: +0/-0
    • View Profile
Re: Problem with win7 64 bits
« Reply #2 on: January 31, 2012, 11:07:29 AM »
we are using version 3.1.0.4880.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5050
  • Karma: +35/-8
    • View Profile
Re: Problem with win7 64 bits
« Reply #3 on: January 31, 2012, 02:02:02 PM »
We have a lot of users running windows 7 64bit with no issues. 

Need to know more about the problem. What exactly happens when you say its frozen? The computer locks up? If its locking up it could be a number of things. Could be hardware or software.

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines