October 27, 2020, 04:47:31 PM
Welcome, Guest. Please login or register
News: Join us for a FREE Webinar this Thursday at http://webinar.digitalsignage.com

MediaSignage support forum



Author Topic: Picture and video quality issues  (Read 548 times)

ucsign

  • Newbie
  • *
  • Posts: 1
  • Karma: +0/-0
    • View Profile
Picture and video quality issues
« on: February 06, 2020, 04:48:44 AM »
our common feedback:

After i present the standee to my management, they rejected the display and saying the quality is very bad compare to our old system. The fonts and logo are not clear... my Marcom already follow the requirements, but it seems to be hardware or the software problem.... we need your urgent assistance to help look into this. I can show u how different is the quality now as my old system not functioning anymore. Except you borrpw me a similar size TV and a signage player, then we can clearly see the difference. Need your help to look into this.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5093
  • Karma: +35/-8
    • View Profile
Re: Picture and video quality issues
« Reply #1 on: February 06, 2020, 05:35:41 AM »
please join us on chat as we would need to ask for your account information to check on your presentation. also you must indicate what player device  you are using (whether its an android or windows player and if you are using our player device or not).

join us at http://chat.digitalsignage.com

best regards

-ADMIN

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines