Screens randomly go black - 6.1.8/10

[tech@forestgrovecc]

Hi there, I'm running 4 screens with my SignagePlayers, and both my players running 6.1.8/10 randomly go black. All my screens are running the same timeline, but only the newer players go dark during the presentation.

[admin]

please join us on chat so we can ask for your account info to troubleshoot the issue.

best regards

-ADMIN