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Author Topic: All SWF Files I Upload Do Not Work in SignageStudio Anymore  (Read 437 times)

CSebby

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All SWF Files I Upload Do Not Work in SignageStudio Anymore
« on: December 31, 2019, 03:43:55 PM »
I am using StudioProMac and SignageStudioPro.  In either of those applications, when I upload any SWF file today, on any account, it will only show up as a broken image link icon in the resource preview.  And, it will only show as a blank/black screen when I play the resource on any timeline on any account.  I have been using this for years and producing all my SWF files using Adobe Flash and now Adobe Animate.  Just yesterday I was uploading files and had them all working fine.  Today, SignageStudio does not seem to recognize or playback any of the files I upload to any account.  As a test to troubleshoot the issue I even tried re-uploading the same files I uploaded yesterday to multiple accounts and had seen playback just fine.  However, when I upload them today, none of them work in either SignageStudioPro or StudioProMac on any account.  It is very strange as I can still playback the exact same files I uploaded before today on any timeline.  However, anything I upload today, even the same files from before now do not work.

I suspect there is something happening in the upload/saving process to the digitalsignage server.  However, I have never seen this happen before in all the years I have been working with SignageStudio, and i am now totally stuck without being able to update or add any content whatsoever.  Any ideas?

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Re: All SWF Files I Upload Do Not Work in SignageStudio Anymore
« Reply #1 on: December 31, 2019, 03:47:36 PM »
may you join us on chat as we would need to ask for your account's detail http://chat.digitalsignage.com

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