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Author Topic: Major bug for V6.x media player when use for interactive project  (Read 118 times)


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Major bug for V6.x media player when use for interactive project
« on: November 30, 2018, 11:51:45 PM »
When we use V6 software do touch screen project we found a major bug, the full screen can not be locked, use finger swipe screen edge can change whole App size, and showing desktop at back. This is not accepted in interactive project.

We did further test, found even not touch screen, use V6 media player, still can use mouse drug edge change App display size.
We try use F11 to lock App, doesn't work, Your support tech tried disable "Edge swipe" in windows setting, but still same, not work.
We checked other media player we using but in version V5, it don't have this issues.
I think as a digital signage player lock into full screen and be protected is essential requirement.
We use your Digital signage service many years, currently we have several interactive project using V6 to develop, we hope you can put this as a very high priority to solve the bug, otherwise you develop V6 touch system just like a joke, it can't be use in real project at all.
I expecting get response asap.


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