November 16, 2018, 01:59:14 PM
Welcome, Guest. Please login or register
News: Stay up to date with everything that's happening at http://twitter.digitalsignage.com

MediaSignage support forum



Author Topic: Resource download and cache system doesn't work properly  (Read 519 times)

soportefrd

  • Newbie
  • *
  • Posts: 6
  • Karma: +3/-0
    • View Profile
Resource download and cache system doesn't work properly
« on: May 29, 2018, 09:06:03 PM »
Hi, I'm running into this issue every day! I have a 350 players network scattered all over the country, so I had very bad network connections in some places.

 I noticed that  when we push out a change with new resources, the signageplayers start downloading them, but if for some reason the connection drops, the download isn't successful (eg a 160MB mp4 but only 50MB made it through), the signageplayer does not check that the file size is incorrect and renames it to xxx.mp4 anyways (as thought it is a valid file). As a result, those videos/images plays incomplete in a loop for the duration of the video, as it where complete or in the worst cases it doesn't play at all.

How can it be possible the signage player renames and plays this files even if it doesn't match the size of the original video/image file?

Is there no hash checking for files? or even a simple file size comparison?

As I said before, I'm aware we have serious problems in some locations with poor network speeds, but that is no reason for the signageplayer to validate those files as correct, when there is a obvious difference in file size, let alone a CRC or checksum.

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4870
  • Karma: +35/-8
    • View Profile
Re: Resource download and cache system doesn't work properly
« Reply #1 on: May 29, 2018, 09:57:06 PM »
we are developing a new download in background feature so hopefully it mitigates this problem for you!

soportefrd

  • Newbie
  • *
  • Posts: 6
  • Karma: +3/-0
    • View Profile
Re: Resource download and cache system doesn't work properly
« Reply #2 on: June 01, 2018, 03:48:50 PM »
Do you have an idea of ​​when this new feature will be available? Thanks

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 4870
  • Karma: +35/-8
    • View Profile
Re: Resource download and cache system doesn't work properly
« Reply #3 on: June 01, 2018, 04:49:27 PM »
we  expect it by end of June!

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines