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Author Topic: Download content in the background  (Read 538 times)

soportefrd

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Download content in the background
« on: May 23, 2018, 01:46:03 PM »
I'm really stunned on how you have neglected adding this BASIC feature for so many years (And so many requests). It is really that difficult? I mean, this is a default feature of any modern DS platform I know.

And to clarify once more, what we mean by download in the background is: You program a content x in a station y > the station gets the command to update > the station keeps playing the content previously cached without interruption > the station downloads the new assets IN THE BACKGROUND > once the new assets are fully downloaded, the station A) restart and plays the updated campaign, or B) Plays the updated campaign as scheduled, WHITOUT any black screen/progress bar.

Please guys, focus on having a solid platform that excels in the basic stuff every one needs, before adding new "fancy" features a few must make good use of it.

Thanks!

admin

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Re: Download content in the background
« Reply #1 on: May 24, 2018, 01:36:13 PM »
I am not sure what you mean by background downloading?
The SignagePlayer will download ONLY the content of the campaign it is set to, AND it will download the entire content WHILE it is playing.
Often however you will see a loading bar simply because the content has not fully cached yet.

regards

soportefrd

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Re: Download content in the background
« Reply #2 on: May 28, 2018, 07:10:00 PM »
What I mean is caching the content in the background, while the already cached content is playing without interruption. For example, I want to display a happy new year message to all our staff working overtime in new year eve, so I need to upload the message in advance, so it plays at 12:00., and I need the video cached in the background, so the staff doesn't see it. With the current cache system, my staff will see a blank screen with a progress bar instead a happy new year video. That's no cool.

I know, there is plenty other Signage solutions out there that do that, but I really like this platform. It's just I can't help feeling that the platform is full of features, but at the same time lacks of some basic, but key functionalities.

Maybe it's just me.

ANOOP

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Re: Download content in the background
« Reply #3 on: May 29, 2018, 01:03:01 PM »
This has always been a non starter.. What we do is we run these campaigns in the background or when the signage is not switched on.. say run the camapaign on 30th so that on 31st the content is there  ;D

topangan

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Re: Download content in the background
« Reply #4 on: May 29, 2018, 02:58:55 PM »
I brought this up years ago...This issue hasn't stopped me from using the software as I am using some of the components such as dropbox to accomplish this.  I think this software would be more universally accepted if this feature was added.  Our digital signs are publicly viewable which means we cannot update them (in the studio pro application) during the day when people are watching them (due to this issue).
Adding this feature to the mediasignage application would make it much more desirable for enterprise users and in the marketplace.

soportefrd

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Re: Download content in the background
« Reply #5 on: May 29, 2018, 08:37:49 PM »
Hi ANOOP, we are already doing that, but that means extra work just to accomplish something should be a standard feature. It makes no sense  :-\

topangan, As I said before, I like the platform overall, but I can't agree more that this feature will make it much more appealing to a broader array of customers. Not every user has the knowledge, time and patience to deal with this kind of workarounds.

I hope the dev team can make us all happy.

ANOOP

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Re: Download content in the background
« Reply #6 on: June 01, 2018, 05:30:15 AM »
Saw a reply on another query from Admin  Quote :"we are developing a new download in background feature so hopefully it mitigates this problem for you!"

Hopefully this should bring some smiles  ;)

admin

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Re: Download content in the background
« Reply #7 on: June 07, 2018, 06:30:28 PM »
correct its in the works, we will have beta testing for it in couple of weeks...

admin

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