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Author Topic: save (upload)  (Read 8431 times)

carilock

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save (upload)
« on: February 12, 2009, 08:12:52 AM »
when trying to save (upload) my resources, I get the following error:

"Error was sent to mediasignage.com for further investigation.
sorry for the inconvenience

Submit to the server fail"

This problem started Tuesday afternoon.  Also, when I link to the weather player, there is nothing displayed.  Is there only a select Ip codes that can be entered?  My zip is 35968.

Thanks

admin

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Re: save (upload)
« Reply #1 on: February 12, 2009, 10:55:12 AM »
Hello,

Please email me your login email to: mstech (a t ) media signage c o m
I will login and see how I can help ...

Regards,

Sean - MediaSignage.com

elpunderground

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Re: save (upload)
« Reply #2 on: February 12, 2009, 07:42:51 PM »
I am having the same problem but it has never worked for me.   Can anyone help.  Need to get a project to a client.  Please help!!!

admin

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Re: save (upload)
« Reply #3 on: February 12, 2009, 07:50:30 PM »
Hello,
We do have an issue that if one of the media files ( flash, flv, images ) has an aphostrophy you will get a "Save" error.

Please make sure none of your uploaded files have an aphostrophy.

Let me know if this helped,

regards,

Sean - MediaSignage.com

commanderbunn3y

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Re: save (upload)
« Reply #4 on: February 20, 2009, 07:59:07 AM »
I've been having a hard time too, uploading files to the server. I get the same error message. Is there a setting that I'm missing?
« Last Edit: February 20, 2009, 08:13:18 AM by commanderbunn3y »

admin

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Re: save (upload)
« Reply #5 on: February 20, 2009, 08:54:27 AM »
please try the AIRStudio and tell me if its ok...

Sean.

commanderbunn3y

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Re: save (upload)
« Reply #6 on: February 20, 2009, 09:08:30 AM »
I was using the AirStudio. Still will not let me upload the files.

admin

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Re: save (upload)
« Reply #7 on: February 20, 2009, 09:31:26 AM »
Can you email me your login email to mstech at media... com

Sean.

HiQFish

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Re: save (upload)
« Reply #8 on: February 26, 2009, 07:52:41 AM »
Our customer got the same problem. When integrating the Flash-File into campaign, he gets exactly the error message described when trying to upload. Is there already a solution or do I have to E-Mail login to admin?

jtregear

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Re: save (upload)
« Reply #9 on: February 26, 2009, 03:59:28 PM »
I got this today also, when I tried to upload multiple files at once. It didn't happen when I uploaded single files. I'm not sure that I can reproduce it though.

Jon

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Re: save (upload)
« Reply #10 on: February 26, 2009, 05:06:29 PM »
We did put a lot of new fixed in latest release of 1.0.158
Please update to latest release and let me know ASAP if this is happening...

Regards,

Sean - MediaSignage.com



jtregear

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Re: save (upload)
« Reply #11 on: February 26, 2009, 11:58:32 PM »
I tried a multiple load upload and I didn't get the error this time. I'll let you know if it happens again.

Jon

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Re: save (upload)
« Reply #12 on: March 03, 2009, 03:53:11 PM »
This is now all fixed in 1.0.177
Please let me know if find out any issues....

Always glad to help,

Sean - MediaSignage.com

 

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