January 29, 2020, 05:47:17 AM
Welcome, Guest. Please login or register
News: Stay up to date with everything that's happening at http://plus.digitalsignage.com

MediaSignage support forum



Author Topic: Error condition within content areas should trigger a reboot based on settings  (Read 2261 times)

bworsfold

  • Newbie
  • *
  • Posts: 32
  • Karma: +0/-0
    • View Profile
We have observed that some error conditions are not being caught.  Some situations (multiple timelines) can cause some players to loose content on some channels.  This is usually due to a memory boundary of some sort (PageFile / Swap).  The player is not able to recover from this condition.  It appears that there are some know limitations with the Adobe SDK and that better error management may allow these types of errors to be trapped apprpriately and allow for the player or station to be rebooted.

This is critical as we can't be dealing with 1300+ owners and dealing with these kind of issues.  The software should ideally handle this or provide a way for the system to restart appropriately.

Thanks,


BradW

admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 5033
  • Karma: +35/-8
    • View Profile
Yes, this will be resolved once we move to latest AIR 2.0 Adobe SDK since Adobe finally added Global Error handling ...

Expect it in a month or two...

bworsfold

  • Newbie
  • *
  • Posts: 32
  • Karma: +0/-0
    • View Profile
That will make things way more resilient and lights out for everyone involved.  Thanks.

 

Carbonate design by Bloc
variant: carbon
SMF 2.0.12 | SMF © 2016, Simple Machines