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Author Topic: SignageStudio crash  (Read 1667 times)

Uhlinmedia

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SignageStudio crash
« on: June 26, 2017, 03:17:30 PM »
Hi! On Mac the SignageStudio (4.34.35) crashes directly when clicking on any channel label in timeline.


admin

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Re: SignageStudio crash
« Reply #1 on: June 26, 2017, 03:43:11 PM »
be sure to download latest StudioPro 5.0

Uhlinmedia

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Re: SignageStudio crash
« Reply #2 on: June 29, 2017, 02:48:53 AM »
Hi! I have now downloaded from your website, AIR och StudioPro, but get this:
" The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author."

I have try on both Mac book Air och MacPro. I run 4.34.35 and Air 26.0.0.118

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Re: SignageStudio crash
« Reply #3 on: June 29, 2017, 07:49:55 AM »
Please uninstall previous version Studio and then install latest one and then downgrade to adobe version 25.

Please uninstall Adobe Air 26, and downgrade it to Adobe Air version 25.

You can download  the older version via this link.

https://helpx.adobe.com/air/kb/archived-air-sdk-version.html

Adobe has already identified the issue and will soon release an updated AIR version that will work with Macs again.

Uhlinmedia

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Re: SignageStudio crash
« Reply #4 on: June 29, 2017, 12:01:53 PM »
Hi! Thanks, now I am back on track.

 

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