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Author Topic: YouTube Component  (Read 3434 times)

Omar

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YouTube Component
« on: September 30, 2016, 10:26:25 AM »
Hi, I am using the Enterprise YouTube component and it freezes up when transitioning from one video to another. It will run fine but then it will show a black screen with the YouTube splash logo on the bottom right. All the other components work fine during that time.

I am using the channel feature to pull random content from our channel.

Any ideas?

Thx!

gchambers

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Re: YouTube Component
« Reply #1 on: September 30, 2016, 11:45:04 AM »
I am an enterprise user and have used and tested the youtube component.  That has happened to me as well however I attributed it to youtube.  For some reason, you cannot stream any video and I am not sure why. Some videos would stream and others would not.  I would always test the video first to make sure it would stream and then I would put it on the campaign.  Also, depending on the source of the youtube video, they pull them down after a period of time which also causes the screen to go black. 

admin

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Re: YouTube Component
« Reply #2 on: September 30, 2016, 01:30:29 PM »
we are aware of the bug in youtube, unfortunately its not our bug but due to some new limitation Google introduced last month with its latest update, we are working to find a solution to the limitation they introduced,

regards

strinta

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Re: YouTube Component
« Reply #3 on: June 30, 2017, 01:14:19 PM »
I dont know if this issue is resolved but i cant play some videos  that i own in my  youtube channel. It would be great if we can get info of what kind of videos we Cant play with the component

admin

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Re: YouTube Component
« Reply #4 on: June 30, 2017, 02:10:14 PM »
no known issues with YouTube, please contact live chat so they can assist,
regards

 

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