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Author Topic: Preview campaign in browser is all black screen  (Read 4063 times)

co2k

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Preview campaign in browser is all black screen
« on: June 05, 2017, 09:48:40 AM »
Hello, I used to be able to preview campaign via web browser by clicking on Player->Preview. Now in both IE and Chrome(even cellphone browser) I only get a black screen with "Click here to enter full screen mode". Click on full screen mode does nothing and screen is still black. The content should be a photo loaded from dropbox. I have verified that the photo exists in dropbox and I can actually see it in the DS player but not web browser. Flash is enabled btw.

Why is this? Thanks!


admin

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Re: Preview campaign in browser is all black screen
« Reply #1 on: June 05, 2017, 10:31:39 AM »
be sure to enable Flash player in your browser, or use our Desktop player for windows / android or mac

co2k

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Re: Preview campaign in browser is all black screen
« Reply #2 on: June 05, 2017, 01:17:57 PM »
Thanks Admin, but is this a bug?  or is this "preview in browser" feature no longer supported?

admin

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Re: Preview campaign in browser is all black screen
« Reply #3 on: June 06, 2017, 09:17:53 AM »
Chrome now disables flash so in order to play in browser, you have to tell chrome to enable it, so not a bug

 

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