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Author Topic: Please help me understand the LEVELS of interaction....  (Read 739 times)

lakeiser

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Please help me understand the LEVELS of interaction....
« on: December 04, 2016, 10:04:00 AM »
My planned digital signage network will have the following "levels" of interaction:

- Administrators/Staff - Those putting the network together and creating the content (packages)

- Sales staff - Those selling to both the advertisers and the venues where the displays will be

- Venues - The locations where the displays/screens are

- Advertisers - The customers paying for everything but (in my opinion) have no access to the network at all

I've got the Enterprise Edition and am struggling to find out how to map what the software uses to what I'm thinking of.  I'm seeing the following Levels(groups) in the software:

- Account

- Business

- Re-seller

- User

- Customer



How do I map the terms I'm using to the terms used in the software?  I want to setup the network, have my sales staff go out and sell venues and advertisers and have my staff create the ads and run the packages.  I'm confused with the labels being used.  Help...

Lee...

lakeiser

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Re: Please help me understand the LEVELS of interaction....
« Reply #1 on: December 08, 2016, 08:31:04 AM »
Ok... After watching the heck out of the video tutorials, I've figured a bit more out about my situation... 

I'm the network.. I'm the Reseller.  I'm the main company.

Everybody else is a Business/Account with at least one USER (which is default).  This is true for, sales staff, Venues (screen locations), advertisers, etc...  The only difference is in their access levels, privileges and keys which restrict their access to the network and its functions.

Administrators will simply be new USERS under my primary account with higher privileges. 

This wasn't clear to me when I got going...  Also, using the reseller desktop login then launching studio based on the user was another HUGE piece that I didn't realize the importance of for daily administration.

I think I have a reasonable grasp on it at the moment.  We'll see if that turns out to be the case as I put it into use. . hehe...   

Lee...

 

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