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Author Topic: FasterQ questions  (Read 1919 times)

BosworthsGC

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FasterQ questions
« on: September 06, 2016, 03:07:37 AM »
Hi

I have just started using FasterQ and have a couple of questions I wonder if anyone can help with

I have two customer lines - Santas Grotto Queue and Snowglobe Queue
If I click on one of the lines to go in to the Call and Serviced screen, once in there it doesnt tell me what line I am actually servicing.  Is there a way to add the title of the line onto this page ?

When a customer takes a ticket by printing it again doesnt state the customer line queue they have taken the ticket for - is there a way of adding this ? and also making the text larger?

Finally we are in the UK and the SMS feature does not work - can anyone advise how I get this working please or if it needs custom work to do this?

Thanks - any help appreciated

admin

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Re: FasterQ questions
« Reply #1 on: September 06, 2016, 05:40:48 AM »
sure we can add the customer lines, that's no problem.
for SMS, you will need to capture the click on the line and send it to your own custom web service and handle the SMS in your region; should be easy to do...


regards

BosworthsGC

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Re: FasterQ questions
« Reply #2 on: September 07, 2016, 02:08:02 AM »
Thank you

Can you advise how I can add the title of the line

I have a screen shot of where it needs to go but cannot upload it on here

Thanks


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Re: FasterQ questions
« Reply #3 on: September 07, 2016, 02:39:34 PM »
send a link to the image, post on dropbox or something

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Re: FasterQ questions
« Reply #4 on: September 14, 2016, 10:32:50 AM »
today we added the line name to both the printed line receipt as well as to the line manager,
enjoy!

 

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