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Author Topic: HTML Component Issue  (Read 3662 times)

Bryan.E

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HTML Component Issue
« on: July 06, 2016, 01:15:05 PM »
I have made a scheduling system with HTML, CSS, JS and PHP that saves the meetings to a JSON file. The JSON file is then read by a preview page, which Signage Studio is pointing to.

The issue is that if we use a time that is between "08:00 AM" and "09:59 AM" the URL displays properly but the Signage Player displays the time between "08:00 AM" and "09:59 AM" as "12:xx AM" (the minutes change based on what you enter). Any other time works fine and without an issue, only the noted times don't display properly. Here is a sample of the JSON being used:

Quote
[{"TITLE":"Test Meeting","STARTDATE":"07\/13\/2016","ENDDATE":"07\/13\/2016","STARTTIME":"08:00 AM","ENDTIME":"17:30 PM","LOGO":"","ROOM":"Room 1","STARTVALUE":"194","ENDVALUE":"194","LOCATION":"Location 1","USER":"Me","EDIT":"true"},{"TITLE":"Test Meeting 2","STARTDATE":"07\/13\/2016","ENDDATE":"07\/13\/2016","STARTTIME":"09:30 AM","ENDTIME":"17:30 PM","LOGO":"logo.png","ROOM":"Room 2","STARTVALUE":"194","ENDVALUE":"194","LOCATION":"Location 2","USER":"Me","EDIT":"false"}]

I have tried logging into media players, stopped and re-started Signage Player with no change. I have quit the Signage Player and re-started it, no change. I have re-typed URL into the item on the Timeline, no change. I have cleared the cache of the media player through Signage Studio, no change. I have re-started the media players, no change. I have updated to version 5.0.81 and no change. It also doesn't work properly on version 4.34.35. I have contacted Media Signage Chat and I was told the dev team would look into it, but I need a solution sooner rather than later.

Any help would be greatly appreciated as the hours not working are very commonly scheduled hours. We can change the time from one that doesn't work to say "07:59 AM" and the "07:59 AM" will display properly. Thank you.
« Last Edit: July 06, 2016, 01:17:54 PM by Bryan.E »

Bryan.E

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Re: HTML Component Issue
« Reply #1 on: July 07, 2016, 01:53:36 PM »
I have a resolution to the problem! I called and was advised to test the Browser component and this fixed the issue.

admin

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Re: HTML Component Issue
« Reply #2 on: July 10, 2016, 10:36:16 AM »
tx for the feedback...!

 

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