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Author Topic: signage player crash with flv h264 using minix  (Read 1681 times)

DS4Egeoisystems

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signage player crash with flv h264 using minix
« on: July 13, 2016, 06:49:57 AM »
Hello community,

When we converted the original videos from .MOV to FLV (h264), first time the campaign works perfect and quality is the best for running on signage player, but after a while or maybe next day the app crash (socket time out exception) and we have to restart the media player for running again.

we thought the cause was unstable internet connection but i changed the video with (flv codec) and the player doesn't crash anymore.

Specifics
Minix x7 mini
Signage player 5.0.4
Convert to flv: Freemake 1280x720 (h.264) 4 MB 24 fps audio aac estereo 44100 hz bits rate 320kbps


Somebody have it the same problem?

Somebody can suggest me another configuration with same quality for convert videos and works fine on the player

best regards

Juan Manuel
DS4E SPAIN





 
« Last Edit: July 18, 2016, 02:15:12 PM by admin »

admin

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Re: SIGNAGE PLAYER CRASH WITH FLV H264 USING MINIX
« Reply #1 on: July 13, 2016, 07:02:20 AM »
you can also try and convert to mp4 instead of flash video, with h.264 encoding.
Use: http://www.any-video-converter.com/products/for_video_free/

ANOOP

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Re: SIGNAGE PLAYER CRASH WITH FLV H264 USING MINIX
« Reply #2 on: July 13, 2016, 09:53:14 PM »
Use freemake video convertor

DS4Egeoisystems

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Re: SIGNAGE PLAYER CRASH WITH FLV H264 USING MINIX
« Reply #3 on: July 18, 2016, 01:24:13 PM »
I used freemake with low rate, and continue issues,

Now im testing with sorenson squeeze but i dont find codec present for good quality videos playing on androidplayers

something wrong with the app :( only crash for player didn't turn off all day

any suggestions please,

i have more than 200 players crashing everyday  :(

admin

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Re: SIGNAGE PLAYER CRASH WITH FLV H264 USING MINIX
« Reply #4 on: July 18, 2016, 02:10:05 PM »
DS4Egeoisystems

Are you running the SignageController?

please contact our live chat support ASAP!!!
I want to make sure we help you resolve this issue, we are not having any issues reported from anyone else so we need to track down your setup.




« Last Edit: July 18, 2016, 02:15:37 PM by admin »

DS4Egeoisystems

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Re: signage player crash with flv h264 using minix
« Reply #5 on: July 18, 2016, 02:23:50 PM »
yes signage controller is running,

admin

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Re: signage player crash with flv h264 using minix
« Reply #6 on: July 18, 2016, 02:25:59 PM »
ok I just sent you an email, so we can move this to our top engineer.

 

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