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Author Topic: How to merge two accounts?  (Read 2142 times)

onyx

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How to merge two accounts?
« on: May 10, 2016, 10:17:38 AM »
Hey guys, have you ever done this?

A long time ago, when Media Signage was at its earlier stage, the server sometimes had some glitches, our whole network was affected. So my boss decided to open a separate account and put our new customers there. Now Media Signage / Digital Signage is grown up and very stable. So we are planning to merge these accounts back into one.

What we need to do, is to merge two Enterprise accounts, that means we need to carry over the businesses, the sub accounts, the assets under those accounts, and the timeline and everything.

I know that at several level, you can simply copy and paste, but this task we are dealing with involves many assets at many different levels. You know, when you upload the same bunch of assets, the file names will not be the same each time.

Any ideas are much appreciated.

ANOOP

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Re: How to merge two accounts?
« Reply #1 on: May 11, 2016, 03:53:02 AM »
Were you paying for 2 accounts ?? :o

onyx

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Re: How to merge two accounts?
« Reply #2 on: May 11, 2016, 06:12:27 AM »
yeah. the problem is not the fees, it's the management. We want to have everything under one account. Any suggestions?

admin

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Re: How to merge two accounts?
« Reply #3 on: May 11, 2016, 09:38:17 AM »
Lawrence will be able to assist (live chat) but we will need confirmation / passwords of account ownership

regards

onyx

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Re: How to merge two accounts?
« Reply #4 on: May 11, 2016, 10:12:03 AM »
Thank you Admin! I will contact him right away.  :D

 

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