March 20, 2023, 03:31:23 PM
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MediaSignage support forum

Author Topic: Why Is Same Campaign Displaying Differently Between Two Android Players  (Read 3001 times)


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I have two players each of which displays the same campaign differently. Player1 is a rk3188 set to HDMI Output 720p and Player2 is a rk3288 set to HDMI Output 720p. The campaign consists of a simple photo box and a second text label positioned directly to its right. The rk3188 displays the campaign properly (I see the photo box and the words "sample text here!" just as I do when I'm designing the campaign inside of studio. However the rk3288 device displays the text too far to the left and behind the photo resulting in seeing the photo box and then only "ple text here!" with the first three letters hidden behind the photo. Any thoughts as to why this is? To rule out the actual television display as being at fault I have tested each device on the same display and the inconsistency persists. Any thoughts? I have tried all of the HDMI Output settings on the problem device with no luck. These settings have included "auto, 1080p60, 720p60, and 480p30"


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