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Author Topic: Air Player campaign issue after software update  (Read 4044 times)

empulse

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Air Player campaign issue after software update
« on: December 07, 2009, 08:35:04 AM »
Issue - Cannot change Campaign on AirPlayer after software update.

- Updated studio player to 1.8.175.
- Updated AirPlayer to 1.8.175, previously running 1.7.106.
- Changed the Campaign on the player from Studio and applied the changes to the player. The studio showed that the campaign on the player has been changed.
- Went to check the player and it was still running the older campaign!
- Tried all combination's of rebooting, re-updating both Studio and player... nothing worked.

Finally, I had to unregister the player and and re-register it. That fixed it. "Luckily this was not one of my PRODuction players."

Moral of the story - Don't update your players unless its a major fix!

Just wanted to share my experience to help others.

Best,
Arun @ Empulse

admin

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Re: Air Player campaign issue after software update
« Reply #1 on: December 07, 2009, 11:50:56 AM »
Thanks Arun.
I will try this now and see if I can repreduce the issue...

Regards,

Eddie - MediaSignage.com

 

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