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Author Topic: 4.30.22 Issues  (Read 4491 times)

Saner Media

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4.30.22 Issues
« on: December 13, 2014, 11:22:07 AM »
I have a couple players that seem to crash and cycle at player start up on Windows 7, 4.30.22.
Some do not even start up after a reboot.
Also, Live TV does not is over top of the signage as it did before. (AverMedia USB)
All players have been hard rebooted several times at player end.
« Last Edit: December 13, 2014, 09:11:24 PM by Saner Media »

teethstraight

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Re: 4.30.22 Issues
« Reply #1 on: December 15, 2014, 06:28:36 AM »
Experiencing the same problems as reported here: http://script.digitalsignage.com/forum/index.php/topic,4950.0.html


admin

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Re: 4.30.22 Issues
« Reply #2 on: December 15, 2014, 06:55:28 AM »
Can you post screenshots of what you are encounter with the Aver Media app.

teethstraight

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Re: 4.30.22 Issues
« Reply #3 on: December 16, 2014, 07:42:53 AM »
I compiled a video demonstrating the issue with Aver Media: https://vimeo.com/digitalsignid/review/114672912/38246b0141

System Specs:
Windows 7 Home 64
Intel i5
4GB RAM
120GB SATA
Jetway NF9J-Q87 motherboard

Aver MediaCenter 3D, product version 1.7.9 [Build 12120509] with C027 PCIe HD Capture Device driver v. 1.52.64.37

SignagePlayer 4.30.22 exe


admin

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Re: 4.30.22 Issues
« Reply #4 on: December 16, 2014, 09:14:16 AM »
hmm... that is odd.   When you load aver media center on its own, does it automatically load the capture option?  The only time ive seen that happen on our MediaTV USB is when there is no cable signal detected on the tuner and it basically eats up a lot of resources while triggering the channel scan. The watchdog detects it as a lock up and kills the player and restarts it.

Can you try doing this,  can you give the player around 5-10s before triggering the Aver Media Ext app.  So basically let the whole campaign load first and then after 5-10 sec load aver media.

reece_screencorp

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Re: 4.30.22 Issues
« Reply #5 on: January 02, 2015, 10:35:20 PM »
I never personally got on with Aver Media Centre.

On installations where we have used live TV we have used Direct Show with VLC.

Instead of opening Aver in the app - open VLC and in the command line put something like "-I dummy-quiet dshow:// --aspect-ratio=16:9"

It will quietly open direct show (Capture) and scale to anything you set (example is 16:9)

teethstraight

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Re: 4.30.22 Issues
« Reply #6 on: February 06, 2015, 06:54:55 AM »
We have found that AverMedia very often does not auto load the capture feed (among other weird bugs) on 64bit systems. Switch back to 32bit and it works just fine. Not sure if this is an issue confined to Windows 7, as we have not tried any other OS.

justadsguy

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Re: 4.30.22 Issues
« Reply #7 on: February 26, 2015, 06:08:23 PM »
There are many other posts about avermedia not working

In this case -- it does not open correctly and start playing consistently in 4.3x

There is a discussion in the bugs forum about this.

I have tried after 10 reboots. It fails 6 times.

I've tried with the new drivers and older avermedia drivers.

My suggestion -- go back to 4.2x

The EXE version has a bunch of issues -- avermedia being one of them

admin

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Re: 4.30.22 Issues
« Reply #8 on: February 26, 2015, 06:48:56 PM »
we will be releasing a new version, internally developed AverMedia player.
I don't have an ETA yet but will update when I do.

admin

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Re: 4.30.22 Issues
« Reply #9 on: February 26, 2015, 07:06:44 PM »
Also instead of having Aver Media Center start at the very start of the campaign delay it 5-10 secs, so that it doesnt load with all the rest of your stuff, see if that will help.

justadsguy

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Re: 4.30.22 Issues
« Reply #10 on: March 02, 2015, 05:19:33 AM »
Tried the 'delay' did not help with exe file.

Reverted back to 4.2

 

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