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Author Topic: (Solved) Problem with portrait mode  (Read 19893 times)

elisandrobitencourt

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(Solved) Problem with portrait mode
« on: August 28, 2014, 07:33:11 AM »
I'm having trouble setting a campaign in portrait mode, the screen needs to be 760px width and 1400px heigth.
I am setting up both, my screem, my screem division and my scene with this same size, but the player appears only the top half of the presentation, the bottom is black.
Pleas0,e what am I doing wrong?
« Last Edit: August 29, 2014, 05:24:35 AM by elisandrobitencourt »

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Re: Problem with portrait mode
« Reply #1 on: August 28, 2014, 11:40:55 AM »
please check with Live chat, I would guess you WxH on your screen are not setup to correct dimensions.

elisandrobitencourt

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Re: Problem with portrait mode
« Reply #2 on: August 29, 2014, 05:22:47 AM »
Hi, thanks for your interest in helping, but I've had a online chat. The consultant asked me to get another player version (4:12:38 Player), is now working just fine.

 

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