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Author Topic: Error Installing  (Read 6759 times)

faithnhim

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Error Installing
« on: November 17, 2009, 02:41:21 PM »
I'm trying to install v.1.7 of Signage Studio for the desktop. It continues to tell me it cannot install and provides me with an error. I uninstalled 1.6 before attempting to install 1.7. I am operating on a Mac OS X.

Suggestions?

admin

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Re: Error Installing
« Reply #1 on: November 17, 2009, 02:46:56 PM »
Make sure you:

1. Uninstall
2. Delete the Old Signage Studio dir
3. Re-install

faithnhim

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Re: Error Installing
« Reply #2 on: November 17, 2009, 03:30:26 PM »
Still no success.

Receiving the following error:
"The application could not be installed. Try installing it again. If the problem persists, contact the application author."
Error # 2032

admin

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Re: Error Installing
« Reply #3 on: November 17, 2009, 06:34:59 PM »
Try and also uninstall Adobe AIR runtime and install the latest version from here:

http://get.adobe.com/air/

faithnhim

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Re: Error Installing
« Reply #4 on: November 17, 2009, 10:33:36 PM »
I installed v.1.5.2 successfully. However, it will not download the signage manager. It says there is an error with Adobe Air and I need the latest version. According to Adobe, v.1.5.2 is the latest version.

Other options?

admin

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Re: Error Installing
« Reply #5 on: November 18, 2009, 05:43:00 AM »
Hello,
I am not sure what is the issue...
Something must of happened on your Mac as we install it all the time with no issue...
I will try and Google it and see if I can come up with something..


Eric.

faithnhim

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Re: Error Installing
« Reply #6 on: November 18, 2009, 10:44:00 AM »
I tried installing Adobe Air again and when downloading Signage Studio it still tells me there is an error with Adobe Air and I need the latest version. If you find an answer with Google, that would be fantastic. Thank you so much for your help.

 

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