flv video freezing but RSS feeds keep running?

[Paul of Mo]

I have one client with a weather RSS feed at the top and an embedded RSS feed at the bottom.  In the middle is a single flv video that loops.  This video is freezing about 5 times per hour.  Total size less than .5 gig.

The RSS feeds keep running after the flv video locks up.  The player is also going back to the andriod start up screen at times. 

I have switched out media sticks and still have the same problems at the clients location.  1g/8g Andriod 4.2.2 and 4.4.2.  I have it running on my cell phone and it does the same thing so it is not a issue at the clients location.

I have cleared the memory, deleted and reloaded the resources in the presentation, played with the reboot specs, lowered the quality, all to no resolution.

Any ideas on where to go from here would be greatly appreciated.

Thanks,

Paul Wheeler
Local Business Patriots

 

[HFXSigns.ca]

Have you tried to reproduce this issue on the Windows SignagePlayer? This sounds like it might be an issue with the Android SignagePlayer. Is it only affecting 1 FLV video or all?

[Paul of Mo]

It runs fine on my windows PC.

I just reloaded it as an MP4 and it does not play at all on my cell phone.  The client location is 45 min away but the screen capture seems to show it is not playing as an MP4 there also.

I have changed the frame rate to 30 - that is what is recommended on the MK808B that is running on the clients TV.  After that change it still locks up on my phone.

Thanks so much for the reply.

- Paul

[HFXSigns.ca]

Paul, can I PM you to get a demo login for this so I can test it on my Android players? It's working on Windows right? So the issue is limited to Android?

[chaskerr4]

I'm using much the same setup (latest versions of Windows Studio & Android 4.2.2 and 4.4.2 Players) and running into some of the same issues: falls back to Android desktop, MP4 files that won't play, very occasional lockups. Have you all gotten any feedback or suggestions on these issues?

- Thanks.

It runs fine on my windows PC.

I just reloaded it as an MP4 and it does not play at all on my cell phone.  The client location is 45 min away but the screen capture seems to show it is not playing as an MP4 there also.

I have changed the frame rate to 30 - that is what is recommended on the MK808B that is running on the clients TV.  After that change it still locks up on my phone.

Thanks so much for the reply.

- Paul